Personal Banker

Kotak Mahindra Bank Limited; Nalanda; On-site; INR 335,000 - 446,000; Full time

Job summary

Kotak Mahindra Bank Limited in Bihar is seeking a detail-oriented Personal Banker - Inbound to handle day-to-day cash and non-cash transactions while delivering a seamless, high-quality customer experience.

The role requires strong communication skills, a sense of responsibility, and a keen eye for detail. You will represent the bank, address customer needs, promote services, and ensure operational accuracy and efficiency.

Qualifications

• Detail-oriented and customer-focused Personal Banker - Inbound.
• Handle day-to-day cash and non-cash transactions with a high-quality customer experience.
• Strong sense of responsibility, excellent communication skills, and keen eye for detail.
• Face of the bank, addressing customer needs and promoting banking services.

Responsibilities

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Job description

Personal Banker-Inbound_Branch Banking-Service_Bihar

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team.

The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience.

This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail.

As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.