Personal Banker (Inbound) - Branch Banking

Kotak Mahindra Bank Limited; Bathinda; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Kotak Mahindra Bank Limited in Bathinda seeks an experienced Senior Personal Banker - Inbound to manage day-to-day cash and non-cash transactions, provide high-quality customer service, and promote banking products. You will be the face of the branch, resolve queries, and uphold accuracy and efficiency in all processes.

The role requires strong communication, attention to detail, and the ability to identify cross-selling opportunities while ensuring a positive customer experience that fosters

Qualifications

• Experience in Personal Banker - Inbound or similar role preferred.
• Strong attention to detail and accuracy in processing transactions.
• Excellent communication and customer service skills.

Responsabilités

• Handle cash and non-cash transactions accurately and efficiently.
• Address customer needs and queries; promote banking products and services.
• Identify cross-selling opportunities and contribute to branch targets.
• Maintain high standards of speed and accuracy in all transactional processes.

Connaissances

Detail oriented

Customer focus

Communication skills

Description du poste

Personal Banker-Inbound_Branch Banking-Service_Bathinda

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency. Manage cash and non-cash transactions efficiently and accurately. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing. Provide general banking information and resolve customer queries promptly. Maintain high standards of speed and accuracy in all transactional processes. Identify and promote cross-selling opportunities for other banking products and services. Ensure a positive and professional customer experience to foster loyalty and referrals.

Experience Level

Senior Level