Personal Banker

Kotak Mahindra Bank Limited; Bhavnagar; On-site; INR 223,000 - 335,000; Full time

Job summary

Kotak Mahindra Bank Limited in Bhavnagar seeks a Senior Personal Banker - Inbound to handle day-to-day cash and non-cash transactions with a focus on high-quality customer experience.

The role requires strong communication, attention to detail, and the ability to promote banking products while maintaining operational accuracy and efficiency.

Qualifications

• Customer-focused with excellent communication skills.
• Experience handling cash and non-cash transactions.
• Ability to promote banking products.

Responsibilities

• Handle day-to-day cash and non-cash transactions.
• Address customer needs and provide banking information.
• Promote cross-selling opportunities for banking products and services.
• Ensure accuracy and efficiency in transactional processes.
• Provide a positive and professional customer experience to foster loyalty and referrals.

Skills

Customer service

Communication skills

Attention to detail

Cross-selling

Job description

Personal Banker-Inbound_Branch Banking-Service_Bhavnagar We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team.

The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience.

This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail.

As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Manage cash and non-cash transactions efficiently and accurately.

Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.

Provide general banking information and resolve customer queries promptly.

Maintain high standards of speed and accuracy in all transactional processes.

Identify and promote cross‑selling opportunities for other banking products and services.

Ensure a positive and professional customer experience to foster loyalty and referrals.

Experience Level Senior Level