Personal Banker

Kotak Mahindra Bank Limited; Bhiwadi; On-site; INR 300,000 - 450,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Personal Banker - Inbound for our Bhiwadi branch. The role focuses on handling day-to-day cash and non-cash transactions while delivering a high-quality customer experience.

You will address customer needs, promote banking services, and ensure operational accuracy and efficiency. Ideal candidates have strong communication skills, attention to detail, and a customer-first attitude.

Qualifications

• Experience with handling cash and non-cash transactions in a banking environment.
• Strong customer service orientation with attention to detail.
• Ability to identify cross-selling opportunities and promote banking products.

Responsibilities

• Manage cash and non-cash transactions accurately.
• Handle cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Skills

Cash handling

Customer service

Cross-selling

Communication

Job description

Personal Banker-Inbound_Branch Banking-Service_Bhiwadi We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Experience Level Senior Level