Personal Banker-Inbound_Branch Banking-Service_Bindranavagarh Gariyaband

Kotak Mahindra Bank; Dhamtari District; On-site; INR 250,000 - 350,000; Full time

Job summary

Kotak Mahindra Bank is seeking a detail-oriented Personal Banker - Inbound to join its Branch Banking team. You will handle day-to-day cash and non-cash transactions while delivering high-quality customer experiences.

As the face of the bank, you will address customer needs, promote banking services, and ensure operational accuracy and efficiency across all transactions. You will work in a dynamic retail banking environment, maintaining compliance and accuracy in every transaction.

Qualifications

• Detail-oriented and customer-focused mindset.
• Strong sense of responsibility and keen eye for detail.
• Excellent communication skills.
• Ability to promote banking services to customers.

Responsibilities

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Job description

Job Description:

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities

1. Manage cash and non-cash transactions efficiently and accurately.


2. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.


3. Provide general banking information and resolve customer queries promptly.


4. Maintain high standards of speed and accuracy in all transactional processes.


5. Identify and promote cross-selling opportunities for other banking products and services.


6. Ensure a positive and professional customer experience to foster loyalty and referrals.

Requirements