Personal Banker - Inbound Banking

Kotak Mahindra Bank Limited; Chennai; On-site; INR 357,000 - 580,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Senior Personal Banker - Inbound to join our Branch Banking team in Chennai. You will handle cash and non-cash transactions with precision, assist customers, and promote banking services to meet their financial needs.

As the face of the branch, you will deliver a high-quality customer experience, resolve queries promptly, and look for cross-selling opportunities while ensuring operational accuracy and compliance.

Qualifications

• Experience in handling cash and customer service.
• Knowledge of cross-selling banking products is a plus.

Responsibilities

• Handle day-to-day cash and non-cash transactions with accuracy.
• Provide general banking information and resolve customer queries.
• Identify cross-selling opportunities and promote banking products.
• Maintain high standards of speed and accuracy in transactions.

Job description

Personal Banker-Inbound_BRANCH BANKING_0466_8469_1035013

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency. Manage cash and non-cash transactions efficiently and accurately. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing. Provide general banking information and resolve customer queries promptly. Maintain high standards of speed and accuracy in all transactional processes. Identify and promote cross-selling opportunities for other banking products and services. Ensure a positive and professional customer experience to foster loyalty and referrals. Experience Level Senior Level