Personal Assistant

Guideline Inc; Mumbai; On-site; INR 1,800,000 - 3,400,000; Full time

Job summary

Guideline Inc. in Mumbai seeks an experienced Executive Assistant/Personal Assistant to support the Founder with personal and professional tasks. You will manage calendars, travel, communications, and confidential information with discretion.

This role blends personal and business duties and requires superb organization and tact. You will anticipate needs, coordinate with internal teams, and maintain quiet efficiency, becoming the Founder’s reliable, invisible partner who enables smooth daily

Qualifications

• 6–12 years as Executive/Personal Assistant or Secretary
• Experience supporting founders or senior leaders
• Excellent written and spoken English
• Proficient with WhatsApp, email, and Google Workspace

Responsibilities

• Handle personal errands, travel, and calendar management with discretion
• Prepare briefs, summaries, and reference material as needed
• Coordinate with teams for information or closures
• Protect confidentiality and act as a trusted executor for time-critical matters
• Represent the Founder professionally in interactions

Skills

Communication

Emotional intelligence

Multitasking

Follow-through

Discretion

Tools

WhatsApp

Google Workspace

Email

Google Docs

Job description

Key Responsibilities

1. Personal & Life Administration

• Manage personal errands, appointments, and commitments (medical, banking, documentation,renewals, etc.)
• Handle personal travel planning (itineraries, bookings, changes, follow-ups)
• Track important dates, reminders, and obligations (personal & family-related)
• Coordinate household-related tasks, vendors, and services as required
• Act as a trusted executor for sensitive, time-critical personal matters

Think: You make things disappear before they become problems

2. Professional Support & Day-to-Day Enablement

• Be the COO's right hand for execution, not strategy
• Manage follow-ups, reminders, and action tracking from meetings or discussions
• Prepare basic briefs, summaries, notes, or reference material when needed
• Coordinate selectively with internal teams for information, documents, or closures
• Ensure key documents, files, and information are organized and easily accessible

3. Scheduling & Coordination

• Manage critical business and personal calendar coordination
• Screen requests and help prioritize time based on urgency and importance
• Coordinate logistics for meetings, travel, or internal/external engagements
• Act as a buffer to reduce unnecessary noise and interruptions

4. Confidentiality, Trust & Judgment (Non-Negotiable)

• Handle sensitive personal and business information with complete discretion
• Exercise judgment on what needs escalation vs. silent execution
• Be dependable, calm, and unflappable, especially under pressure
• Represent the Founder professionally in all interactions

Who Is This Role For

You are someone who:

• Enjoys making other people's lives run smoothly
• Is deeply organized but not rigid
• Has a natural instinct for follow-through
• Is comfortable handling personal work - not just corporate tasks
• Takes pride in being reliable, invisible when needed, and indispensable always

Required Experience & Skills

• Minimum 6-12 years of experience as an Executive Assistant, Personal Assistant, or Secretary
• Prior experience supporting Founders, Promoters, or Senior Leaders
• Strong written and verbal communication (English required)
• High comfort with WhatsApp, Email, Google Workspace, Basic docs
• Ability to multitask, prioritize, and execute without handholding
• High emotional intelligence and situational awareness

What Will Make You Successful Here

• You anticipate needs before they're articulated
• You close loops relentlessly
• You don't drop balls - ever
• You understand that trust is the currency of this role
• You are comfortable blending personal + professional boundaries with maturity