People Solutions Associate II

UKG; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

UKG is seeking an HR Inquiry Handling and Data Management specialist in India to address employee data, policies, and procedures and to respond to queries through multiple channels.

The role involves maintaining HR records, supporting employee transitions, ensuring policy compliance, and guiding employees on HR practices. A degree in HR or related field and 1–3 years of HR/HRSS experience are required.

Qualifications

• Degree in HR, Business Administration, or a related field.
• 1-3 years of experience in HR or HRSS roles.
• Knowledge of HR policies, procedures, and regulations.

Responsibilities

• Address and resolve HR inquiries and issues related to employee data, policies, and procedures.
• Provide timely and accurate responses to employee queries via various communication channels.
• Maintain and update employee records in HR systems.
• Ensure the accuracy and integrity of HR data, making corrections as needed.
• Support employee transitions, promotions, and other changes.
• Ensure compliance with HR policies and procedures.
• Provide guidance to employees on HR policies and practices.

Skills

Communication

Interpersonal skills

Attention to detail

Customer service

Problem solving

Education

Bachelor's degree in HR or related field

Tools

HRIS

Job description

HR Inquiry Handling

• Address and resolve HR inquiries and issues related to employee data, policies, and procedures.


• Provide timely and accurate responses to employee queries via various communication channels.

Data Management

• Should have hands-on experience over HR tools & systems.


• Maintain and update employee records in HR systems.


• Ensure the accuracy and integrity of HR data, making corrections as needed.

Employee Lifecycle Support

• Support employee transitions, promotions, and other changes.

Policy and Procedure Adherence

• Ensure compliance with HR policies and procedures.


• Provide guidance to employees on HR policies and practices.

Qualifications

• Degree in Human Resources, Business Administration, or a related field.


• 1-3 years of experience in HR or HRSS roles.


• Knowledge of HR policies, procedures, and regulations.

Required Attributes and Skills

• Ready to work in different shift timings.


• Strong communication and interpersonal skills.


• Attention to detail and ability to handle sensitive information. Strong problem-solving skills and a customer service orientation.


• Flexibility to adapt to changing priorities and work in a dynamic environment.