4400133-Senior Executive

EXL; Bengaluru; On-site; INR 450,000 - 700,000; Full time

Job summary

EXL in Bengaluru is seeking a competent HR professional to manage end-to-end HR functions, ensure accurate data handling, onboarding, payroll and benefits administration. The role includes responding to inquiries, maintaining confidentiality, and performing quality checks on associates.

Responsibilities cover recruitment support, documentation, and handling aging reports with timely reporting. Strong MS Office skills and familiarity with SAP/ServiceNow and SuccessFactors are preferred.

Qualifications

• Minimum 1-3 years of HR experience
• Maintains confidentiality
• Strong verbal and written communication skills
• Experience with SAP/ServiceNow and SuccessFactors

Responsibilities

• Handle HR functions from Hire to Retire including escalation handling and reporting.
• Perform quality checks for associates and implement corrections.
• Maintain accurate employee data and process paperwork, data entry, onboarding, payroll and benefits.
• Manage administrative tasks related to recruitment and filing documents.
• Monitor HR inboxes, respond to inquiries and escalate as needed.
• Support aging reports, maintenance, and periodic reporting

Skills

Confidentiality

Communication skills

Accuracy

Time management

Organizational skills

MS Office proficiency

Attention to detail

Tools

MS Excel

MS Word

Outlook

SAP/ServiceNow

SuccessFactors

Job description

Primary Responsibilities

• Prior experience in all Human Resources functions from Hire to Retire including, escalation query handling and reporting activities.


• Perform Quality checks for Associates and make corrections appropriately


• Manage and maintain accurate employee data including processing paperwork, data entryHandling administrative tasks related to recruitment, onboarding, payroll and benefitsFiling employee documents like contracts, leave requests and various formsMonitors various HR inboxes and responds to inquiries and escalates to the appropriate workgroup.Performs special projects and other duties as assigned during high volume period.Client calls on Aging report, maintenance, and periodic reporting

Eligibility Criteria and Competencies

• Minimum 1-3 years of HR experience


• Understands the need for confidentiality.


• Excellent communication skills, both verbal and written


• Excellent working knowledge of MS Office – MS Excel, Word Doc, OutlookExperience in SAP/ServiceNow and SuccessFactors


• Should have good experience and comprehension skills in Human ResourceAttention and eye for detail and accuracyDemonstrates good time management and organizational skills