PC Support Specialist

remote zest jobs; India; Hybrid; INR 350,000 - 520,000; Full time

Job summary

InDyne is seeking a Service Desk professional to provide end-user desktop support for on-site and remote personnel at the Electronic Proving Ground (EPG). The role involves diagnosing and resolving user requests across hardware and software, including video conferencing and peripherals.

You will work with IT teams to maintain networks, install PCs and printers, configure operating systems, and perform basic AD/DHCP tasks, aiming to deliver reliable, responsive support.

Qualifications

• High School Diploma or equivalent.
• Possess and maintain a CE (or equivalent IAT II).

Responsibilities

• Member of the EPG Service Desk providing end-user desktop support to on-site and remote personnel.
• Troubleshoot from tier I to tier II to diagnose and resolve user requests via an internal ticketing system and by phone.
• Collaborate with IT professionals to learn and improve IT skills within a wide team.
• Maintain computer networks and provide technical help to Electronic Proving Ground users.
• Provide Video Teleconferencing support and standby for technical issues during meetings.
• Install and test PCs, printers and peripherals; configure operating systems and software programs.
• Basic administration knowledge including Active Directory, DHCP, Management Console, and Remote Support applications.
• Proficient troubleshooting for Office Suite and general hardware/software issues.
• Operate office equipment and tools as required.

Education

High School Diploma or equivalent

CE (or equivalent IAT II)

Job description

reputed company

InDyne is a full-service military, civilian and reputed company operations company. Our Mission is to reputed company tailored cost effective, reputed company services and solutions. Our reputed company is to reputed company customer expectations by delivering results through reputed company, flexibility and responsiveness. Our reputed company Values include reputed company, trust and loyalty.

Responsibilities

• Candidate will be a member of the EPG Service Desk to reputed company end user desktop support to on-site and remote personnel.
• Technician will reputed company tier I to tier II troubleshooting skills to diagnose and reputed company user requests through an internal ticketing reputed company and by phone.
• This opportunity provides an excellent setting to reputed company IT skills and learn from a wide reputed company of reputed company sets while collaborating with reputed company IT professionals.
• Maintain computer networks and reputed company technical help to computer users of Electronic Proving Ground (EPG)
• Will reputed company Video Teleconferencing Support to setup meetings and standby support to promptly reputed company technical issues that reputed company during a reputed company.
• Install and test personal computers, printers, and other peripherals, configure operating reputed company, load shrink-wrap programs and other application software programs
• Basic to intermediate reputed company administration knowledge to include reputed company Directory Users and Computers, DHCP, reputed company Management Console, Remote Support applications and others.
• Proficient troubleshooting skills for reputed company Office Suite.
• Software and hardware troubleshooting skills.
• Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work-reputed company tools as required.

Qualifications

• High School Diploma or equivalent and 6 years of relevant experience or educational/experience equivalents
• Possess and maintain a reputed company + CE (or equivalent IAT II)