Patient Caller

Asprcm Solutions; Thiruvallur District; On-site; INR 150,000 - 350,000; Full time

Job summary

Asprcm Solutions in India is seeking an experienced Patient Call Center specialist to contact patients with outstanding medical balances and discuss account details.

The role involves explaining balances, insurance payments, adjustments, and patient responsibilities; educating on payment options and plans; and resolving inquiries with a courteous, professional approach.

Qualifications

• Graduate in any discipline.
• 1 to 5 years experience in Patient calling / US healthcare RCM.
• Excellent communication skills.

Responsibilities

• Contact patients via outbound calls regarding outstanding medical balances.
• Explain account balances, insurance payments, adjustments, and patient responsibilities.
• Educate patients on available payment options and payment plans.
• Encourage timely resolution of outstanding accounts through professional and courteous communication.
• Address patient billing inquiries and resolve concerns effectively.

Skills

Patient calling

US healthcare RCM

Communication skills

Education

Graduation

Job description

Key Responsibilities:

• Contact patients via outbound calls regarding outstanding medical balances.


• Explain account balances, insurance payments, adjustments, and patient responsibilities.


• Educate patients on available payment options and payment plans.


• Encourage timely resolution of outstanding accounts through professional and courteous communication.


• Address patient billing inquiries and resolve concerns effectively.

Requirements:

• Graduate in any discipline.


• 1 to 5 years experience in Patient calling / US healthcare RCM.


• Excellent communication skills...