Hiring - Accounts Receivable Caller / AR Caller / Sr.AR Caller

Savista; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

Savista is seeking an AR Caller with experience in Medical Accounts Receivable and Healthcare RCM to manage outstanding claims, follow up with insurers, and drive timely resolutions.

You will analyze ageing buckets, review denials, maintain accurate account notes, and ensure HIPAA compliance while meeting productivity and quality targets in a team environment.

Qualifications

• Minimum 18 months of experience in accounts receivable calling.
• Strong analytical, reasoning, and root cause analysis skills.
• Good typing, keyboard skills, and communication abilities.
• Ability to work in shifts.

Responsibilities

• Follow up with insurance companies on outstanding claims and AR.
• Analyze ageing buckets and prioritize accounts for follow-up.
• Review claims for denials, pending payments, additional information, and patient responsibility.
• Identify claim issues and take corrective actions for payment resolution.
• Review account history, documentation, and insurance information.
• Maintain accurate account notes and identify AR ageing trends and root causes.
• Escalate complex collection issues to management.
• Meet defined productivity and quality targets.
• Ensure compliance with HIPAA, confidentiality, and company policies.

Skills

Accounts Receivable

AR Calling

Analytical skills

Root Cause Analysis

MS Excel

MS Office

Team Collaboration

Time Management

Tools

MS Excel

MS Office

Job description

AR Caller Medical Billing / Healthcare RCM

We are looking for an AR Caller with experience in Medical Accounts Receivable / Healthcare RCM to manage outstanding claims, follow up with insurance companies, and drive timely resolution and collections.

Key Responsibilities

• Follow up with insurance companies on outstanding claims and AR.
• Analyze ageing buckets and prioritize accounts for follow-up.
• Review claims for denials, pending payments, additional information, and patient responsibility.
• Identify claim issues and take appropriate corrective actions for payment resolution.
• Review account history, documentation, and insurance information.
• Maintain accurate account notes and identify AR ageing trends and root causes.
• Escalate complex collection issues to management.
• Meet defined productivity and quality targets.
• Ensure compliance with HIPAA, confidentiality, and company policies.

Candidate Requirements

• Minimum 18 months of experience in Accounts Receivable Caller
• Good analytical, reasoning, and root cause analysis skills.
• Good typing and keyboard skills.
• Strong verbal communication skills.
• Proficiency in MS Excel and MS Office.
• Ability to work effectively in a team and adapt to different shifts.
• Disciplined and systematic approach to work.