Parent Relationship Manager

K12 Techno Services; Mumbai, Thane; Presencial; INR 350 000 - 550 000; Tempo integral

Resumo da oferta

K12 Techno Services in Mumbai invites an Admissions Lead/Coordinator to drive enrollment through proactive lead follow-up, counseling, and smooth admissions support. You will coordinate with field teams and parents to deliver personalized solutions and maintain accurate student records.

Based in Kurla/Sion, you will liaise with Zonal Heads to ensure timely decisions, manage communications, generate reports, and uphold a positive, customer-centric admission experience for families seeking school

Responsabilidades

• Lead management: follow up with leads from fieldwork, digital ads, events, and other sources.
• Counsel parents about school programs and policies to encourage enrollment.
• Admissions support: guide parents through the admission process and manage records.
• Input and review student records in the admission database; generate letters, reports, and lists as required.
• Coordinate with Zonal Heads to ensure informed and timely admission decisions.
• Maintain strong relationships with parents and act as liaison for a smooth, positive experience.

Descrição da oferta de emprego

Role & responsibilities

LeadManagement: Call and follow up with leads generated through fieldwork, digital ads, events, and other sources. Counsel parents about school programs and policies to encourage enrollment. Address applicant inquiries and resolve issues via telephone, face-to-face (F2F) interactions, and written communication. Admissions Support: Provide personalized solutions to parent concerns and guide them through the admission process. Input, review, and manage student records and data in the admission database. Workclosely with Zonal Heads to ensure informed and timely admission decisions. Relationship Management: Build and maintain strong relationships with parents to understand their needs and provide tailored support. Actasaliaison between parents and the school to ensure a smooth and positive experience. Administrative Tasks: Generate letters, reports, and lists as required to facilitate the admission process. Maintain accurate records of interactions with parents and admission-related activities.

Location : Kurla , Sion