Parent Relationship Manager

K12 Techno Services; Ahmednagar; On-site; INR 180,000 - 300,000; Full time

Job summary

K12 Techno Services in Ahmednagar, Maharashtra, invites applications for an Admissions Coordinator to guide parents through the enrollment journey. The role centers on lead management, counseling, and maintaining accurate student records.

You will collaborate with Zonal Heads, build strong parent relationships, and handle administrative tasks such as letters and reports, ensuring a smooth, positive admission experience.

Responsibilities

• Lead management: Call and follow up with leads from fieldwork, digital ads, events, and other sources.
• Counsel parents about school programs and policies to encourage enrollment.
• Address applicant inquiries and resolve issues via telephone, face-to-face (F2F) interactions, and written communication.
• Admissions support: Provide personalized solutions to parent concerns and guide them through the admission process.
• Input, review, and manage student records and data in the admission database.
• Work closely with Zonal Heads to ensure informed and timely admission decisions.
• Relationship management: Build and maintain strong relationships with parents to understand their needs and provide tailored support.
• Act as a liaison between parents and the school to ensure a smooth and positive experience.
• Administrative tasks: Generate letters, reports, and lists as required to facilitate the admission process.
• Maintain accurate records of interactions with parents and admission-related activities.

Job description

Key Responsibilities:

• Lead Management:
• Call and follow up with leads generated through fieldwork, digital ads, events, and other sources.
• Counsel parents about school programs and policies to encourage enrollment.
• Address applicant inquiries and resolve issues via telephone, face-to-face (F2F) interactions, and written communication.
• Admissions Support:
• Provide personalized solutions to parent concerns and guide them through the admission process.
• Input, review, and manage student records and data in the admission database.
• Work closely with Zonal Heads to ensure informed and timely admission decisions.
• Relationship Management:
• Build and maintain strong relationships with parents to understand their needs and provide tailored support.
• Act as a liaison between parents and the school to ensure a smooth and positive experience.
• Administrative Tasks:
• Generate letters, reports, and lists as required to facilitate the admission process.
• Maintain accurate records of interactions with parents and admission-related activities.