Parent Relation Executive

The Creek Planet School Orbit Campus; Hyderabad; On-site; INR 167,000 - 279,000; Full time

Job summary

The Creek Planet School Orbit Campus is seeking a Front Desk Manager to maintain a professional school reception. You will greet parents, students, visitors, vendors, and staff, and ensure the front desk remains organized and welcoming.

You will maintain a visitor entry/exit register, refer visitors to the appropriate department, handle phone calls and school email, and coordinate appointments with the Principal, Vice Principal, coordinators, and other staff to ensure smooth daily operation.

Responsibilities

• Maintain a professional school reception and organized front desk.
• Greet parents, students, visitors, vendors, and staff.
• Maintain a visitor entry and exit register.
• Direct visitors to the appropriate department or person.
• Handle incoming calls and transfer to the concerned department.
• Manage school email and forward queries as needed.
• Coordinate appointments with the Principal, Vice Principal, and staff.

Job description

• Front Desk Management
• Manage the school reception and ensure it is organized and professional.
• Greet and assist parents, students, visitors, vendors, and staff.
• Maintain a visitor entry and exit register.
• Direct visitors to the appropriate department/person.
• Parent & Visitor Handling
• Attend to parent queries professionally and provide accurate information.
• Handle complaints and concerns at the front-office level and escalates them when required.
• Coordinate appointments with the Principal, Vice Principal, coordinators, and other staff.
• Ensure unauthorized visitors do not enter restricted areas.
• Telephone & Communication
• Attend incoming calls and transfer them to the concerned department.
• Make official calls to parents, staff, vendors, and other stakeholders.
• Maintain proper records of important calls and messages.
• Handle school email communication and forward queries to the concerned department.