Order fulfillment (RMA)-Logistic Coordinator

Ceragon Networks; Bengaluru Urban; On-site; INR 550,000 - 750,000; Full time

Job summary

Ceragon Networks in Bengaluru invites an Order Fulfillment Coordinator to streamline RMA operations, manage imports/exports, and monitor customs for global RMAs. The role requires hands-on experience with Oracle/SAP processes and ERP-like transaction handling of finished goods and raw materials.

The ideal candidate will be fluent in English, detail-oriented, and able to drive cross-functional collaboration with global teams, while delivering timely reports, alerts, and governance across the

Qualifications

• Bachelor's in commerce or engineering; Diploma/MBA in SCM/Logistics.
• Expertise in Excel and Power BI mandatory.
• Knowledge of Oracle or SAP and export/import processes.

Responsibilities

• Manage imports and exports of RMA units.
• Oversee RMA repairs and related processes.
• Monitor Customs processes and govern the Global RMA.
• Report to management with progress, pendency and alerts.

Skills

Team player

Attention to detail

English proficiency

Self-driven

Education

Bachelor's in commerce or engineering

Diploma/MBA in Supply Chain/Logistics

Tools

Excel

Power BI

Oracle

SAP

Job description

Job Description

Order Fulfillment Coordinator shall be responsible for:

• Managing imports & export of RMA units.
• Monitoring Customs processes & Govern the Global RMA.
• Partner monitoring & Governance.
• Reporting to management with progress, pendency & Alerts

Person should have understanding of the Processes defined in Oracle & should have knowledge to collate with Physical Transaction of Receiving & Shipping of Items that shall include Finished Goods or Raw materials.

Person should have knowledge about Electronics repairs.

Job Description

Order Fulfillment Coordinator shall be responsible for:

• Managing RMA repairs.
• Managing imports & export of RMA units.
• Monitoring Customs processes & Govern the Global RMA.
• Partner monitoring & Governance.
• Reporting to management with progress, pendency & Alerts

Person should have understanding of the Processes defined in Oracle & should have knowledge to collate with Physical Transaction of Receiving & Shipping of Items that shall include Finished Goods or Raw materials.

Person should have knowledge about Electronics repairs.

Job Requirements

Qualifications

• Bachelors in commerce /engineering
• Diploma/MBA in Supply Chain/ Logistics Management
• Expertise on productivity tools such as Excel/Power Bl is mandatory.

Experience

• Minimum 2-3 Years
• Knowledge of Oracle /SAP,
• Exposure with Export/Import processes
• Logistics Operations - Proven understanding of transactional systems and processes. Oracle Ap background must.
• Understanding of warehousing, Logistics Services with exposure to transportation and associated taxation.

Skills

• Positive energy with initiative and team player. Good verbal & written English.
• Well verse/Confident in dealing with foreign nationals Global Customer/Colleagues.
• Be Passionate for Operations with relevant experience in Order Management, Customer Support Services.
• Self-driven, with a collaborative approach with the ability to build and strengthen relationships.
• Demonstrate strong attention to detailing and ability to shine under compressed timelines.
• Adaptable, flexible, and open-minded to work in a multifaceted, fast-paced environment that undergoes constant change.