Logistics Support - Hindi Speaking and Excel Knowledge

Inspirisys Solutions; Chennai District; On-site; INR 279,000 - 390,600; Full time

Job summary

A logistics solutions provider in Chennai is looking for candidates to manage the RMA process efficiently. Responsibilities include daily operations, customer escalation handling, and maintaining inventory systems. Candidates must have 1-2 years of experience in logistics or warehouse environments and possess strong communication skills in Hindi. A Bachelor's degree in Logistics or a related field is also required. Proficiency in Excel and the ability to meet targets are essential for success.

Qualifications

• 1-2 years of logistics or warehouse experience required.
• Hindi speaking is a must.
• Strong verbal and written communication skills.

Responsibilities

• Involves in daily operation activities including RMA replenishment.
• Customer escalation handling and inventory audits.
• Organizes and implements inventory activities.

Skills

Basic knowledge in RMA Process

Good communication skills (verbal & email)

Excel & Macros skills

Time and workload management

Education

Bachelor's degree in Logistics or related field

Tools

MS Excel

Job description

Role Summary:

We are seeking candidates with Basic Knowledge in RMA Process, Good Communication Skills (Verbal & Email), Excel & Macros skills are must, Knowledge of managing returns and rejections professionally and promptly with OEMs, Ability to manage time and workload effectively to meet tight deadlines and targets.

Key Roles and Responsibilities:

• Involves in daily operation activities including RMA replenishment, shipping, warehousing and distribution.
• Customer Escalation Handling
• Inventory Audit & Checks
• Communicates with all internal team members to ensure replenishment TAT is met.
• Communicates any changes in the deliveries to all relevant parties and follow up on interruptions to the deliveries.
• Maintaining and Providing MIS Reports on day to day assignments.
• Organizes, plans, and implements inventory activities.
• Improves operational systems, processes and best practices for organizational well-being.
• Contributes towards the achievement of Company’s strategic and operational objectives.

Qualification:

• 1-2 years of logistics or warehouse experience with Hindi speaking must.
• Bachelor’s degree in Logistics or a related field.
• Excellent verbal and written communication skills. Strong knowledge in MS Excel.