Oracle Fusion Helpdesk HCM Functional Consultant

Hiresquad; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 1,400,000 - 2,000,000; Full time

Job summary

Hiresquad is seeking an Oracle Fusion HCM Helpdesk Functional Consultant to join our team. The role focuses on implementing and configuring Oracle Fusion HCM Helpdesk solutions and driving client workshops.

The candidate will manage case workflows, integrations with Core HR, Payroll, and Absence & Benefits, and conduct UAT, troubleshooting, and end-user training. Strong communication and client-facing skills are essential.

Qualifications

• Strong experience in Oracle Fusion HCM Helpdesk.
• Hands-on knowledge of case management and workflow configuration.
• Understanding of Fusion HCM integrations and reporting.
• Excellent communication and client-facing skills.

Responsibilities

• Implement and configure Oracle Fusion HCM Helpdesk solutions.
• Manage case categories, workflows, SLA and escalation rules.
• Support integrations with Core HR, Payroll, Absence & Benefits.
• Conduct UAT, troubleshooting, documentation and end-user training.
• Deliver client workshops and functional best practices.

Skills

Oracle Fusion HCM Helpdesk

Case management

Workflow configuration

Fusion HCM integrations

Job description

Hiring: Oracle Fusion HCM Helpdesk Functional Consultant

Location: Hybrid Pan India
Experience: 6+ Years
Immediate Joiners Preferred

Role Overview

We are looking for an experienced Oracle Fusion HCM Helpdesk Functional Consultant with strong expertise in Helpdesk implementation, configuration, workflows, and case management.

Key Responsibilities

• Implement and configure Oracle Fusion HCM Helpdesk solutions
• Manage case categories, workflows, SLA & escalation rules
• Support integrations with Core HR, Payroll, Absence & Benefits
• Conduct UAT, troubleshooting, documentation & end-user training
• Deliver client workshops and functional best practices

Required Skills

• Strong experience in Oracle HCM Helpdesk Functional
• Hands-on knowledge of case management & workflow configuration
• Understanding of Fusion HCM integrations and reporting
• Excellent communication & client-facing skills