Optometrist

Lenskart; Panchkula; Presencial; INR 250 000 - 380 000; Tempo integral

Resumo da oferta

Lenskart is looking for an Optometrist in Panchkula, Haryana. The role focuses on delivering quality eye care through the in-house optometry process, guiding customers, and promoting free eye check-ups.

The candidate should hold a Diploma or Bachelors in Optometry. Freshers are welcome, and a strong ability to build rapport and communicate clearly will help in achieving sales and customer satisfaction.

Qualificações

• Minimum qualification: Diploma/ Bachelors in Optometry.
• Freshers are eligible to apply - no minimum work experience required.
• Ability to build rapport and trusting relationships.
• Clear communication and active listening skills.

Responsabilidades

• Greet and guide walk-in customers to promote eye check-ups.
• Engage in stocktakes and maintain sales floor standards.
• Process transactions accurately using the POS system.
• Ensure customer satisfaction and resolve concerns.
• Follow the 12-step Optometry process during eye check-ups.

Formação académica

Diploma/ Bachelors in Optometry

Descrição da oferta de emprego

Responsibilities

Area Activities expected to be performed by aLenskart Optometrist Customerfocus:

DrivingNet Promoter Score Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer hasFollowing the 12-step Optometry process at Lenskart, during the eye check-up

Eyecheck-up & dispensing Sharing the prescription clearly and educating the customer about single vision and progressive lens while recommending the appropriate lens and/or frames Performing a quality check of the lenses fitted before handing over the product to the customer Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions

Achievingsales Vs.Plan& SOPadherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.Maintaining the store as per Lenskart standards, cleaning the frames and other equipment

Storeupkeep & maintenance regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Personalattributes & competencies Minimum qualification: Diploma/ Bachelors in Optometry Freshers are eligible to apply- no minimum work experience required Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions. Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation. Ability to multitask and organize activities based on priority