Optometrist

Lenskart; Moradabad; Presencial; INR 300 000 - 520 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Store standards adherence

Resumo da oferta

Lenskart is hiring an Optometrist/Sr. Optometrist in Moradabad to perform eye check-ups, dispenses and advise on lenses and frames. The role blends clinical eye care with sales, stock management and SOP adherence.

The candidate should have a Diploma or Bachelor in Optometry; freshers are welcome. You will interact with customers, promote free eye check-ups, and maintain store standards while achieving sales targets.

Qualificações

• Diploma/Bachelors in Optometry is required or Fresher acceptable.
• Strong communication and active listening skills.
• Ability to multitask and maintain standards in a busy store.

Responsabilidades

• Greet walk-in customers and guide them to the clinic to promote a free eye check-up.
• Conduct eye check-ups; perform dispensing and share prescriptions clearly.
• Ensure accurate lens/frame recommendations and educate customers on single vision and progressive lenses.
• Perform stock takes, maintain store SOPs, and ensure store cleanliness and upkeep.
• Achieve sales targets, handle transactions, and coordinate product pickup with customers.

Conhecimentos

Customer focus

Stock management

Sales

Eye check-up

Formação académica

Diploma/ Bachelors in Optometry

Descrição da oferta de emprego

JOB DESCRIPTION-OPTOMETRIST
Title Optometrist/Sr. Optometrist
Reporting to Store Manager
Skip Level Areas Operations Manager
About Lenskart
With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers.
About the Role
The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also
includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks,
dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer
experience.
Responsibilities
Area Activities expected to be performed by a Lenskart Optometrist
Customer focus:
Driving Net
Promoter Score Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the
free eye check-up
Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to
deliver the best shopping experience to the customers
Understanding the POS system to ensure that the transactions are processed effectively
Being dedicated to customer satisfaction and resolving any concerns that the customer hasFollowing the 12-step Optometry process at Lenskart, during the eye check-up
Eye check-up &
dispensing Sharing the prescription clearly and educating the customer about single vision and progressive
lens while recommending the appropriate lens and/or frames
Performing a quality check of the lenses fitted before handing over the product to the customer Product
recommendation Presenting the customer with an optimal selection of products based on customer preferences
Understanding the unstated needs of the customer, asking relevant questions, and picking the
right time to pitch the recommended solutions Achieving sales
Vs. Plan & SOP
adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs
Post making the sale, coordinating with the customer for product pick-up, after receiving due
communication from the warehouse. In case of returns, he/she is expected to understand the
reason and try to resolve the same to control the return percentage.Maintaining the store as per Lenskart standards, cleaning the frames and other equipment
Store upkeep & maintenance regularly, and ensuring there is no deviation as per the SOP
Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or
damage in the storePersonal attributes & competencies
Minimum qualification: Diploma/ Bachelors in Optometry
Fresher’s are eligible to apply- no minimum work experience required Ability to build rapport and trusting relationships
Ability to understand unstated needs of the customer and offer solutions.
Clear communication and active listening skills
Ability to adapt to changing environment and openness to learn
Proactive task ownership, result-orientation, and customer-orientation.
Ability to multitask and organize activities based on priority