Operations Manager

Gointegra Facility Management; India; Remote; INR 1,200,000 - 2,000,000; Full time

Job summary

Gointegra Facility Management in Chennai, Tamil Nadu, India, is seeking an Operations Manager to oversee multiple projects and maintain strong client relationships. You will lead cross-functional teams, identify opportunities for growth, and ensure client satisfaction through strategic problem solving.

The role reports to the Director and requires 3–5 years of experience in client relations within the facilities sector, along with strong leadership, communication, and presentation skills.

Qualifications

• Minimum 3 to 5 years of experience in managing client relations, preferably in the Facility Industry.
• Be the face to the client with frequent site visits within the city and manage critical relationships.
• Identify process improvements by understanding end-to-end operations.
• Excellent writing and verbal communication skills to interact credibly at all levels.
• Prepare detailed monthly operations review metrics for all projects and present to Director/CEO.
• Mentoring, Training & Grooming people; manage manpower effectively.
• Ability to attract talents, hire, coach and appraise employees.

Responsibilities

• Relevant Experience - Minimum 3 to 5 years of experience in managing client relations preferably in Facility Industry
• Customer handling - Be the face to the client, make frequent site visit (within the city). Manages critical relationships with client, team, and key vendors.
• Leadership Skills - Supervise and coordinate activities with multiple team, identify process improvements by understanding end to end operations.
• Strong Communication - Excellent writing and verbal communication skills, the ability to interact credibly with all levels in an organization.
• Strong Presentation Skills: Prepare detailed monthly operations review metrics for all projects and present to Director/CEO. Presents accomplishments at client meetings.
• People management - Mentoring, Training & Grooming people. Ability to handle manpower in an effective way and specify tasks and effective utilisation of the available resource
• Team Handling: Ability to attract talents, hires, coach and appraise employees

Skills

Client relations

Leadership

Communication

Presentation

People management

Team handling

Job description

Job Summary

Looking for Operations Manager to manage multiple projects in Chennai, Tamil Nadu, India. We are looking for an experienced client relationship manager to be responsible for engaging with key clients by building and preserving trusting relationships. The client relationship manager is a leadership role reporting to the Director; will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Responsibilities

• Relevant Experience - Minimum 3 to 5 years of experience in managing client relations preferably in Facility Industry


• Customer handling - Be the face to the client, make frequent site visit (within the city). Manages critical relationships with client, team, and key vendors.


• Leadership Skills - Supervise and coordinate activities with multiple team, identify process improvements by understanding end to end operations.


• Strong Communication - Excellent writing and verbal communication skills, the ability to interact credibly with all levels in an organization.


• Strong Presentation Skills: Prepare detailed monthly operations review metrics for all projects and present to Director/CEO. Presents accomplishments at client meetings.


• People management - Mentoring, Training & Grooming people. Ability to handle manpower in an effective way and specify tasks and effective utilisation of the available resource


• Team Handling: Ability to attract talents, hires, coach and appraise employees

Job Type

Full time