Operations Manager

Uniservice; Chennai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

ISO 41001 certified

Opportunity to grow client base

Job summary

GoIntegra facility management in Chennai seeks an Operations Manager to oversee multiple projects and client relations. The role focuses on building trusted relationships with key clients, driving service excellence, and coordinating cross-functional teams across the city.

The candidate will report to the director, identify opportunities to grow the customer base, and implement process improvements to maximize client satisfaction. Minimum 3–5 years in facilities client relations is preferred.

Qualifications

• Minimum 3–5 years of experience in managing client relations in facility services.
• Strong written and verbal communication with cross-functional teams.
• Willingness to visit sites within the city regularly.
• Strategic and analytical mindset to improve client satisfaction.
• Ability to lead teams and coordinate multiple projects.

Responsibilities

• Manage multiple projects and client relations across Chennai.
• Build and preserve trusting relationships with key clients.
• Identify opportunities to grow the customer base and revenue.
• Provide leadership to teams and report to the director.
• Analyze operations to ensure maximum client satisfaction.

Skills

Client relationship management

Leadership

Communication

Site visits

Problem solving

Team coordination

Job description

GoIntegra facility management | Full time

Operations Manager

Chennai City Corporation, India | Posted on 11/02/2026

We Integra, An ISO 41001 certified, Technology- ledIntegrated facility management service company. We have been recognizedwith "South Indias Most Promising Brand Awards", by CMO Global andrated as one of the Top 10 Best Residential Facility Management ServicesCompanies in India. We have 1000+ employees, working with 100+ premiumresidential clients across multiple cities.

Looking for Operation manager to manage multiple projects in thecity. We are looking for an experienced client relationship manager to beresponsible for engaging with key clients by building and preserving trustingrelationships. The client relationship manager is a leadership role &reporting to director, will constantly identify opportunities to grow thecustomer base and build positive relationships with new clients. You shouldalso be strategic and analytical when finding solutions to problems to ensuremaximum client satisfaction.

Desired Candidate Profile:

• RelevantExperience - Minimum 3 to 5 years of experience in managing clientrelations preferably in Facility Industry
  
• Customerhandling - Be the face to the client, make frequent site visit (within thecity). Manages critical relationships with client, team, and key vendors.
  
• LeadershipSkills - Supervise and coordinate activities with multiple team, identifyprocess improvements by understanding end to end operations.
  
• StrongCommunication - Excellent writing and verbal communication skills, theability to interact credibly with all levels in an organization.
  
• StrongPresentation Skills: Prepare detailed monthly operations review metricsfor all projects and present to Director/CEO. Presents accomplishments atclient meetings.
  
• Peoplemanagement - Mentoring, Training & Grooming people. Ability to handlemanpower in an effective way and specify tasks and effective utilisationof the available resource
  
• TeamHandling: Ability to attract talents, hires, coach and appraise employees