Manager -Company Operations

Creative Hands HR; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Creative Hands HR Consultancy in Chennai- Ambattur is seeking a Senior General Manager to oversee company operations, lead multiple teams, and own day-to-day decisions in a senior leadership capacity after the Founder. The role emphasizes ownership, problem solving, and proactive operations management.

The ideal candidate has 3–5 years in senior operations, strong leadership, and excellent communication to coordinate across departments and drive strategic initiatives daily.

Qualifications

• Any degree is acceptable.
• Minimum 3–5 years of relevant managerial or senior operations leadership experience.
• Experience handling company-wide operations, leading multiple teams, supervising department heads, and implementing business strategies.

Responsibilities

• Oversee day-to-day company operations and ensure smooth functioning.
• Coordinate and manage multiple teams and departments.
• Define SOPs, processes, and KPIs; monitor performance and reporting.
• Act as primary liaison between the Founder and all teams to ensure alignment.

Skills

Leadership

People management

Decision making

Communication

Operations leadership

Education

Any degree

Job description

Hirng for

MANAGER COMPANY OPERATIONS

Job Type: Full-Time
Experience: Minimum 36 years of relevant managerial experience
Qualification: UG/PG

Location: Chennai- Ambattur

About the Role

We are s looking for a experienced, proactive, and responsible General Manager – Company Operations who can oversee the overall functioning of the company and manage multiple teams and departments effectively. The ideal candidate must have prior experience in managing company-wide operations, leading multiple teams, supervising department heads, implementing business strategies, monitoring performance, and ensuring smooth day-to-day business operations.
This is a senior leadership position for someone capable of taking ownership of the company’s operations and acting as the key operational person after the Founder. The candidate should make sound decisions, solve problems independently, and ensure that all teams work towards company goals with minimal day-to-day intervention from the Founder.

Key Responsibilities

1. Overall Company Operations

• Take responsibility for day-to-day operations and the smooth functioning of the company.
• Coordinate and manage multiple teams and departments.
• Ensure company processes, policies, and operational standards are followed.
• Identify operational challenges and implement effective solutions.
• Act as the primary coordination point between the Founder and all teams.
• Ensure business activities are completed efficiently and on time.

2. Performance Monitoring and Reporting

• Define and monitor Key Performance Indicators (KPIs) for teams and departments.
• Review daily, weekly, and monthly performance reports.
• Track targets, productivity, project progress, and operational efficiency.
• Prepare management reports and provide regular updates to the Founder.
• Identify underperforming areas and implement improvement plans.

3. Finance and Resource Coordination

• Monitor operational expenses, budgets, and resource utilization.
• Coordinate with finance and accounts teams on payments, billing, and financial reporting.
• Help maintain cost efficiency and control unnecessary expenditure.

4. Process Development and Operational Excellence

• Develop and implement Standard Operating Procedures (SOPs) for departments.
• Establish systems to improve workflow, communication, and accountability.
• Identify inefficiencies and introduce practical solutions.
• Ensure proper documentation, reporting, and follow-up of important activities.

Required Skills and Qualifications

• Any degree is acceptable.
• Minimum 3–5 years of relevant professional experience, preferably in a managerial or senior operations leadership role.
• Previous experience handling company-wide operations or serving as an Operations Manager, General Manager, Business Manager, or equivalent.
• Strong leadership, people management, and decision-making skills.
• Excellent communication, coordination, and problem-solving abilities.
• Ability to manage multiple responsibilities and priorities simultaneously.
• Strong organizational, planning, and execution skills.
• Ability to work independently and take complete ownership of responsibilities.
• Experience with performance tracking, reporting, business processes, and operational planning.

Key Performance Indicators (KPIs)

• Overall operational efficiency and smooth functioning of the company.
• Achievement of team and departmental targets.
• Employee productivity, accountability, and retention.
• Timely completion of projects and business activities.
• Improvement in processes and reduction of operational bottlenecks.
• Effective cost management and resource utilization.
• Quality of reporting, decision-making, and problem resolution.
• Reduction in the Founder’s involvement in routine operational matters.