Operations Manager

Integra Global; Coimbatore District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Integra Global in Coimbatore is seeking an experienced Operations Manager to oversee end-to-end operations, drive process improvements, and lead a sizable team in a fast-paced environment. The role emphasizes cross-functional collaboration with clients and the US office to ensure smooth service delivery and risk mitigation.

The ideal candidate will have a minimum of 8 years in operations, strong communication skills, and a proven track record of delivering high-quality results while managing

Qualifications

• Bachelor’s degree in program management, business or public administration, technical management, information systems, engineering, finance/accounting, or related fields.
• 3+ years of proven success in an operations management role and over all experience of 8+ Years.
• Excellent interpersonal communication and organizing skills to coordinate project activities.
• Ability to work with details and time-sensitive issues.
• Good decision-making skills and response to high-pressure situations
• Excellent proficiency in MS office and preparation of Excel reports.

Responsibilities

• Oversee operational systems, processes, and infrastructure while looking for opportunities ofimprovement or revision.
• Maintain constant communication with Clients, US office, staff and Management to ensureproper operations of the Team.
• Anticipates and tracks operational and tactical risks and providing strategic solutions
• Develop, implement, and maintain quality assurance protocols and reporting.
• Increase the efficiency of existing processes and procedures to enhance the Team’s internalcapacity.
• Lead, motivate, and support a large team within a time-sensitive and demanding environment
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost perunit, eliminate errors, and deliver excellent customer service.

Skills

Operations management

People management

Communication

Detail-oriented

Time management

Education

Bachelor's degree in related field

Tools

MS Office

Excel

Job description

• Experience: Minimum 8 years of relevant experience
• Work type: Full time
• Location: Coimbatore

Key Responsibilities

• Oversee operational systems, processes, and infrastructure while looking for opportunities ofimprovement or revision.
• Maintain constant communication with Clients, US office, staff and Management to ensureproper operations of the Team.
• Anticipates and tracks operational and tactical risks and providing strategic solutions
• Develop, implement, and maintain quality assurance protocols and reporting.
• Increase the efficiency of existing processes and procedures to enhance the Team’s internalcapacity.
• Lead, motivate, and support a large team within a time-sensitive and demanding environment
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost perunit, eliminate errors, and deliver excellent customer service.

Qualifications & Requirements

• Bachelor’s degree in program management, business or public administration, technicalmanagement, information systems, engineering, finance/accounting, or related fields
• 3+ years of proven success in an operations management role and over all experience of 8+Years.
• Excellent interpersonal communication and organizing skills to coordinate project activities.
• Ability to work with details and time-sensitive issues.
• Good decision-making skills and response to high-pressure situations
• Excellent proficiency in MS office and preparation of Excel reports