Operations Manager

Integrafms; Chennai; On-site; INR 800,000 - 1,400,000; Full time

Job summary

GoIntegra facility management in Chennai seeks an Operations Manager to oversee multiple projects, engage with key clients, and lead a client-centric team. You will report to the director and identify opportunities to grow the customer base while ensuring high client satisfaction through strategic problem solving.

Ideal candidates have 3–5 years in client relations within facility management, excellent communication, and strong leadership.

Qualifications

• Minimum 3 to 5 years of experience in managing client relations, preferably in facility management.
• Be the face to the client with frequent site visits within the city; manage relationships with client, team and vendors.
• Supervise and coordinate activities with multiple teams; identify end-to-end process improvements.
• Excellent writing and verbal communication; interact credibly with all levels in the organization.
• Prepare monthly operations review metrics and present to Director/CEO; showcase client achievements.
• Mentoring, training and grooming people; manage manpower efficiently and allocate resources.
• Attract, hire, coach and appraise employees to build strong teams.

Responsibilities

• Manage multiple projects in the city for GoIntegra facility management.
• Engage with key clients by building and preserving trusting relationships.
• Lead and report to the director, identifying opportunities to grow the customer base.
• Be strategic and analytical in solving problems to ensure maximum client satisfaction.

Skills

Client relationship management

Leadership

Communication

Presentation skills

People management

Team handling

Site visits

Strategic & analytical thinking

Job description

GoIntegra facility management | Full time

Operations Manager

Chennai City Corporation, India | Posted on 11/02/2026

We Integra, An ISO 41001 certified, Technology- ledIntegrated facility management service company. We have been recognizedwith "South Indias Most Promising Brand Awards", by CMO Global andrated as one of the Top 10 Best Residential Facility Management ServicesCompanies in India. We have 1000+ employees, working with 100+ premiumresidential clients across multiple cities.

Looking for Operation manager to manage multiple projects in thecity. We are looking for an experienced client relationship manager to beresponsible for engaging with key clients by building and preserving trustingrelationships. The client relationship manager is a leadership role &reporting to director, will constantly identify opportunities to grow thecustomer base and build positive relationships with new clients. You shouldalso be strategic and analytical when finding solutions to problems to ensuremaximum client satisfaction.

Desired Candidate Profile:

• RelevantExperience - Minimum 3 to 5 years of experience in managing clientrelations preferably in Facility Industry
  
• Customerhandling - Be the face to the client, make frequent site visit (within thecity). Manages critical relationships with client, team, and key vendors.
  
• LeadershipSkills - Supervise and coordinate activities with multiple team, identifyprocess improvements by understanding end to end operations.
  
• StrongCommunication - Excellent writing and verbal communication skills, theability to interact credibly with all levels in an organization.
  
• StrongPresentation Skills: Prepare detailed monthly operations review metricsfor all projects and present to Director/CEO. Presents accomplishments atclient meetings.
  
• Peoplemanagement - Mentoring, Training & Grooming people. Ability to handlemanpower in an effective way and specify tasks and effective utilisationof the available resource
  
• TeamHandling: Ability to attract talents, hires, coach and appraise employees