Operations Manager

GCS; Chennai District; On-site; INR 600,000 - 800,000; Full time

Job summary

GCS is seeking an Operations Manager located in Chennai, Tamil Nadu. This role involves managing and overseeing operations, developing strategies, and ensuring client satisfaction. Candidates must have a non-IT background and strong leadership skills.

Immediate joiners are preferred, and fluency in Hindi is mandatory. The position also requires willingness to travel for company trips and a commitment to long-term growth within the organization.

Qualifications

• Non-IT background is mandatory.
• Open to travel for official company trips (Domestic & International).
• Long-term commitment to grow with the organization.

Responsibilities

• Manage and oversee operations of the organization.
• Develop and implement operational strategies and processes.
• Monitor performance and improve productivity.
• Lead, train, and manage team members.
• Ensure quality standards and client satisfaction.
• Handle client communication and resolve escalations.
• Engage with clients to understand hiring needs and deliver solutions.

Skills

Strong leadership and decision-making skills

Ability to manage operations independently

Fluent Hindi

Job description

Job Title: Operations Manager

Location: Chennai – Shenoy Nagar

Experience: 5–8 Years

Salary: As per Norms

Availability: Immediate joiners

Language: Fluent Hindi (Mandatory)

Responsibilities

• Manage and oversee operations of the organization
• Develop and implement operational strategies and processes
• Monitor performance and improve productivity
• Lead, train, and manage team members
• Ensure quality standards and client satisfaction
• Handle client communication and resolve escalations
• Engage with clients to understand hiring needs and deliver solutions.

Requirements

• Non-IT background (mandatory).
• Strong leadership and decision-making skills.
• Ability to manage operations independently.
• Open to travel for official company trips (Domestic & International).
• Long-term commitment to grow with the organization.