Operations Manager

Nomio Foodtech Pvt Ltd; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nomio Foodtech Pvt Ltd is seeking an Operations Manager for Greater Noida / Delhi NCR. This full-time role involves building city-level order, chef, customer, and support systems to scale reliably.

You will design processes, own SLAs, and lead an operations team to ensure on-time meal delivery across busy urban areas. Ideal candidates have 3–5 years in operations in food/logistics/q-commerce, strong analytical skills, and a track record of building repeatable processes.

Qualifications

• 3–5 years in operations (ideally food/logistics/q-commerce)
• Proven at building process and leading teams
• Strong analytical and problem-solving skills
• Calm under daily operational pressure

Responsibilities

• Design and run city-level operations processes
• Own delivery coordination, SLAs, and escalations
• Build tooling and dashboards for reliability
• Lead and coach the operations team

Skills

Analytical skills

Problem-solving

Team leadership

Composure under pressure

Tools

Dashboards

Job description

• Careers
• Operations & CX
• Operations Manager

Operations Manager

Operations & CX Greater Noida / Delhi NCR Full-time 2 openings

Build city-level order, chef, customer, and support systems so Nomio scales reliably.

Who should apply

Systems-thinkers who love turning daily chaos into clean, repeatable processes — operators who want to build the machine, not just run it.

What you’ll do

Build the order, chef, customer, and support systems that let a city run smoothly — process, tooling, SLAs, and the team to execute them.

Why this role matters

Daily reliability is the whole promise. The systems you build are what let Nomio deliver thousands of meals, on time, every single day.

Responsibilities

• Design and run city-level operations processes
• Own delivery coordination, SLAs, and escalations
• Build tooling and dashboards for reliability
• Lead and coach the operations team

Requirements

• 3–5 years in operations (ideally food/logistics/q-commerce)
• Proven at building process and leading teams
• Strong analytical and problem-solving skills
• Calm under daily operational pressure

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