Operations Manager

OYO; Bangalore Rural; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

OYO Bengaluru is seeking an Operations Manager for hotel operations with 5-10+ years of experience. The role covers Front Office, Housekeeping, and F&B, emphasizing team leadership, guest handling, and complaint resolution.

The candidate should be proficient in SOPs, hygiene, safety, and compliance, with strong vendor management and operational reporting capabilities. Branded hospitality exposure is preferred.

Qualifications

• 5-10+ years in hotel operations.
• Experience across Front Office, Housekeeping & F&B.
• Strong communication and leadership skills.
• Familiarity with SOPs, hygiene, safety and compliance.

Responsibilities

• Lead hotel operations team and ensure guest satisfaction.
• Oversee Front Office, Housekeeping and F&B functions.
• Monitor SOPs, hygiene, safety and regulatory compliance.
• Manage costs, vendors and prepare operational reports.

Skills

Hotel operations

F&B operations

Front Office

Housekeeping

Team leadership

Guest handling

Complaint resolution

SOPs & compliance

Cost control

Vendor management

Operational reporting

Communication

Leadership

Education

Hotel Management / Hospitality qualification

Job description

Operations Manager Hotel | Bengaluru

• Experience: 5-10+ years in hotel operations
• Strong experience in F&B and overall hotel operations
• Should have handled Front Office, Housekeeping & F&B
• Team leadership, guest handling & complaint resolution
• Knowledge of SOPs, hygiene, safety & compliance
• Experience in cost control, vendor management & operational reporting
• Strong communication and leadership skills
• Hotel Management / Hospitality qualification preferred

Preferred: Candidates from 3/4/5-star hotels, resorts or branded hospitality properties.