Operations Head

Clinics On Cloud; Pune District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Clinics on Cloud is seeking an Operations Head in Pune, Maharashtra to lead day-to-day operations, product deployments, field service management, and customer support across multiple locations.

The ideal candidate will drive operational efficiency, ensure timely installations, maintain service quality, and foster customer satisfaction through strong leadership and cross-functional collaboration.

Qualifications

• Proven track record in leading field operations and service teams.
• Experience coordinating procurement, logistics and vendors.
• Experience ensuring healthcare regulatory compliance.

Responsibilities

• Oversee daily operational activities and field teams to ensure smooth execution.
• Monitor installation timelines, service turnaround times, and KPI performance.

Skills

Team Leadership

Vendor & Logistics Coordination

Compliance & Quality

Performance Monitoring

Job description

Clinics on Cloud is a pioneering HealthTech company transforming healthcare accessibility through innovative, technology-driven solutions.Our mission is simple: To make preventive healthcare accessible, affordable, and available to everyone, everywhere.

Pune - Maharashtra Full time 5-7 Years Posted 10 October 2026

Clinics on Cloud is looking for a dynamic and result-oriented Operations Head to lead and streamline day-to-day operations, product deployments, field service management, and customer support activities.The ideal candidate will be responsible for ensuring seamless execution of projects, operational efficiency, timely installations, service quality, and customer satisfaction across multiple locations. This role requires strong leadership, problem-solving abilities, and experience managing cross-functional teams.

What you will do

Operations Management: Oversee daily operational activities, ensuring smooth coordination between internal departments and field teams.

What we are looking for

Team Leadership: Lead field operations, installation, technical support, and service teams to achieve operational targets.

Vendor & Logistics Coordination: Coordinate with procurement, logistics, vendors, and partners for smooth delivery and deployment.

Compliance & Quality: Ensure operational processes comply with company policies, quality standards, and applicable healthcare regulations.

Performance Monitoring: Track operational KPIs, installation timelines, service turnaround times, and team performance. Vendor & Logistics Coordination: Coordinate with procurement, logistics, vendors, and partners for smooth delivery and deployment.