Operations — Clinical Operations

sugar.fit; Bengaluru; On-site; INR 360,000 - 440,000; Full time

Job summary

A health-tech firm in Bengaluru is seeking an Operations Specialist with 1-3 years of relevant experience. This role involves close collaboration with clinical teams to ensure smooth operations and enhance customer journeys. Candidates should possess strong communication and detail-oriented skills and be comfortable working in a dynamic environment. A basic knowledge of MS Excel or Google Sheets is required. This position offers the opportunity to learn how operations drive success in a growing company.

Qualifications

• 1-3 years of experience in operations.
• Hands-on experience with clinical operations and customer lifecycle.
• Willingness to learn and take ownership.

Responsibilities

• Work closely with clinical operations to ensure collaboration.
• Coordinate daily activities across teams.
• Assist in managing customer journeys and resolving issues.
• Track process adherence and update stakeholders.
• Support internal documentation and reporting.
• Participate in meetings to enhance operational efficiency.

Skills

Communication skills

Coordination skills

Detail-oriented

Problem-solving mindset

Basic knowledge of MS Excel / Google Sheets

Fast-paced work environment adaptability

Job description

Overview

Experience :- 1-3 years in operations department

Working Days :- 6 Days working with 1 day Weekoff

Work Timings :- 8 am - 9 pm ( 9 hours rotational shift )

Budget - Upto 4 LPA

We would like to invite you for a face-to-face interview at our office on Tuesday, 27th.

Time: 11am to 3pm

What You’ll Do

• As an Operations Specialist, you will:
• Work closely with clinical operations to ensure seamless collaboration between coaches, doctors, and customers
• Coordinate daily activities to support smooth operations across teams
• Assist in managing customer journeys and resolving operational bottlenecks
• Track process adherence and share timely updates with stakeholders
• Support internal documentation, reporting, and workflow improvements
• Participate in meetings and contribute ideas to enhance operational efficiency
• Strong communication and coordination skills
• Detail-oriented with a problem-solving mindset
• Comfort working in a fast-paced environment
• Basic knowledge of MS Excel / Google Sheets
• Willingness to learn and take ownership
• Hands-on experience with clinical operations and customer lifecycle
• Exposure to cross-functional collaboration between coaches, doctors & customers
• Opportunity to learn how operations drive overall company success