Operations Executive - Back Office

Symmetrical Global Search Pvt Ltd; Jaipur; On-site; INR 180,000 - 240,000; Full time

Job summary

Symmetrical Global Search Pvt Ltd in Jaipur is seeking a Reservation Operations Executive to manage travel bookings, amendments, cancellations, and customer queries, ensuring a smooth reservation experience.

The role involves coordinating with airlines, hotels and travel partners to secure confirmations, process refunds, and maintain accurate records while delivering prompt solutions to customers.

Responsibilities

• Handle flight, hotel, and travel reservations
• Process booking modifications, cancellations & refunds
• Coordinate with airlines, hotels & travel partners
• Ensure timely booking confirmations and accurate records
• Resolve customer queries efficiently

Job description

Role Overview:

We are looking for a Reservation Operations Executive to manage travel bookings, amendments, cancellations, and customer queries while ensuring a smooth reservation experience.

Key Responsibilities:

Handle flight, hotel, and travel reservations

Process booking modifications, cancellations & refunds

Coordinate with airlines, hotels & travel partners

Ensure timely booking confirmations and accurate records

Resolve customer queries efficiently

Location : Mansarovar Jaipur

Day Shift