Operations Executive

Kaabil; Hyderabad; On-site; INR 279,000 - 390,600; Full time

Job summary

Kaabil in Hyderabad is looking for an Operations Executive to manage day-to-day activities in the travel industry. Responsibilities include coordinating service execution from arrival to departure, maintaining internal booking files, handling complaints, and ensuring service quality based on client itineraries. The ideal candidate should demonstrate professionalism and the ability to solve unforeseen issues efficiently. Contact: 9281113841.

Responsibilities

• Attend day-to-day activities professionally and efficiently.
• Receive confirmed bookings and maintain files in the internal system.
• Ensure timely execution aligned with service requirements.
• Facilitate smooth service execution from arrival to departure.
• Coordinate with departments to ensure accurate service delivery.
• Handle unforeseen problems and complaints.
• Gather feedback about services to improve offerings.

Job description

Job Role

Operations Executive

Industry

Travel

Job Description

• Attending day-to-day activities with high professional and sufficient way.
• Receive the confirmed bookings with all required information from the agents and maintain files in the internal system.
• Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.
• Facilitating for smooth and easy execution of services from arrival till departure.
• Coordinate with other departments to make sure all services done accordingly to client’s itinerary with accuracy and quality.
• Handle unforeseen problems and complaints and determine eligibility for money returns.
• Get internal feedback about provided services to their clients, positive and negative points to improve our services.

Contact: 9281113841