Operations Executive - Asarwa, Ahmedabad

Rentokil Initial; Ahmedabad District; On-site; INR 279,000 - 469,000; Full time

Job summary

Rentokil Initial Hygiene India Pvt Ltd in Ahmedabad is seeking an Operations Executive to oversee client coordination, service operations, administration, and reporting to ensure service excellence, compliance, and team performance. You will report to the Branch Manager and collaborate with internal staff and external stakeholders to uphold service standards.

The role requires strong client service orientation, effective communication, and solid time management to support timely delivery and

Qualifications

• Client service orientation required.
• Strong communication skills in English and local language as needed.
• Good time management and organizational skills.

Responsibilities

• Coordinate with clients and maintain strong relationships to ensure service excellence and retention
• Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution
• Validate and generate data, plans, and reports using the iCABS system
• Handle billing, invoice submissions, revisions, and credit note (CN) maintenance
• Follow up on POs, service contracts, legal agreements, and contract renewals
• Oversee office administration, statutory compliance, attendance, and petty cash management
• Manage vehicle maintenance and GPS tracking
• Supervise the service team and ensure smooth operation of the service centre
• Maintain inventory records, including battery stock

Skills

Client service orientation

Effective communication

Time management

Job description

Role: Operations Executive

Address -Rentokil Initial Hygiene India Pvt Ltd.H/09, Abhishek -2 Industrial Estate, New Soroc Mill Compound,Civil Road, Near Asarwa Bridge Corner, Near Haripura Bus Stand,Asarwa, Ahmedabad, Gujarat - 380016

About the Role:

• The Executive - Operations will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance.
• The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

• Coordinate with clients and maintain strong relationships to ensure service excellence and retention
• Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution
• Validate and generate data, plans, and reports using the iCABS system
• Handle billing, invoice submissions, revisions, and credit note (CN) maintenance
• Follow up on POs, service contracts, legal agreements, and contract renewals
• Oversee office administration, statutory compliance, attendance, and petty cash management
• Manage vehicle maintenance and GPS tracking
• Supervise the service team and ensure smooth operation of the service centre
• Maintain inventory records, including battery stock

Key Result Areas:

• Client Relationship Management
• Service Planning & Execution
• System & Data Management
• Billing & Documentation

Competencies (Skills essential to the role):

• Client Service Orientation
• Effective communication skills
• Time Management