Operations Executive - Ahmedabad

Spinny; Ahmedabad District; On-site; INR 223,000 - 357,000; Full time

Job summary

Spinny in Ahmedabad is seeking a detail-oriented coordination professional to close vehicle leads in collaboration with customers, field staff and the finance team. You will verify tokened leads, prepare required documents, and ensure sellers have the correct paperwork before visits by field executives.

Responsibilities include scheduling visits, coordinating with finance for payment release and loan closure, and updating the CRM with all documents.

Responsibilities

• Coordinating with customers, field executives, closure executives, finance team to successfully close the lead.
• Confirming details and documents of tokened leads and vetting the last call during token.
• Calling the seller to confirm the procurement schedule and sharing the list of documents to get them ready before the field executive visit the seller.
• Managing schedule of the visit with customer and field executive.
• Coordinating with field executive and finance team for payment release and loan closure.
• Informing seller and lead owner about price changes or additional hold amounts.
• Clearing dues of challan on vahan website during challan processes.
• Ensuring delivery of the vehicle to the workshop team and taking sign-off.
• Uploading all documents in the CRM dashboard.
• Handing over original documents to post-sales team and obtaining sign-off.
• Following up with the seller on documents for which amount is held.
• Receiving held documents and releasing held amounts.
• Recovering token amount in case of token cancellations and persuading sellers with late deliveries to expedite.

Job description

Location: Spinny Park | Ahmedabad

Key Responsibilities Include:

• Coordinating with customers, field executives, closure executives, finance team etc. to successfully close the lead.
• Confirming details and documents of tokened leads and vetting the last call during token
• Calling the seller to confirm the procurement schedule and sharing the list of documents to get them ready before the field executive visit the seller
• Managing schedule of the visit with customer and field executive.
• Coordinating with field executive and finance team for payment release and loan closure
• In case of any price change or additional hold amount, informing seller and lead owner
• In case of challan, clearing the dues of challan on vahan website
• Making sure of the delivery of the vehicle to workshop team and taking sign off
• Uploading all the documents in CRM dashboard
• Handing over the original documents to post sales team and taking sign off
• Follow up with the seller on the documents for which amount is held
• Receiving the held documents from seller and releasing the held amount
• Recovering the token amount in case of token cancellations • Follow up with the sellers where delivery scheduled is for more than 4 days and convince them to deliver the vehicle earlier

Freshers are also eligible