Post Sales Executive

Spinny; New Delhi, Hyderabad; On-site; INR 250,000 - 420,000; Full time

Job summary

Spinny is seeking a Post Sales Executive to manage post-sales documentation, coordinate daily vehicle deliveries, and ensure smooth communication between dealers, sellers, and internal teams. The role emphasizes accurate records and timely completion of post-sales activities.

You will update delivery trackers in Google Sheets, follow up on pending documents, and support a positive customer experience in a fast-paced automotive operations environment in Delhi.

Qualifications

• Familiarity with post-sales processes and documentation is a plus.
• Experience in sales coordination or operations helps.
• Comfort communicating with dealers and sellers.

Responsibilities

• Manage and verify post-sales documentation to ensure all required documents are complete.
• Coordinate and monitor daily vehicle deliveries to support timely vehicle handover.
• Maintain and update vehicle delivery records and operational trackers using Google Sheets.
• Follow up with dealers and sellers regarding pending documents, delivery schedules, and case status.
• Coordinate with internal teams to resolve delivery-related issues and delays.
• Ensure accurate data entry and maintain organized records of post-sales activities.
• Track pending cases and elevate unresolved issues to the concerned team.
• Support smooth post-sales operations and a positive customer experience.

Skills

Google Sheets

MS Excel

Communication

Coordination

Organizational skills

Problem solving

Fast-paced environment

Job description

JOB DESCRIPTION

Post Sales Executive

Spinny | Sales Operations

About Spinny

Spinny is an Indian used-car retail platform that helps customers buy and sell pre-owned cars. Its services support customers through key stages of the car transaction, including vehicle evaluation, documentation, payment and delivery coordination. The company focuses on making the used-car buying and selling process more convenient and transparent.

Role Overview

We are looking for a detail-oriented and responsible Post Sales Executive to manage post-sales documentation, coordinate daily vehicle deliveries, and ensure smooth communication between dealers, sellers, and internal teams. The role involves maintaining accurate records and ensuring timely completion of post-sales activities.

Key Responsibilities

• Manage and verify post-sales documentation to ensure all required documents are complete.
• Coordinate and monitor daily vehicle deliveries to support timely vehicle handover.
• Maintain and update vehicle delivery records and operational trackers using Google Sheets.
• Follow up with dealers and sellers regarding pending documents, delivery schedules, and case status.
• Coordinate with internal teams to resolve delivery-related issues and delays.
• Ensure accurate data entry and maintain organized records of post-sales activities.
• Track pending cases and elevate unresolved issues to the concerned team.
• Support smooth post-sales operations and a positive customer experience.

Required Skills

• Basic knowledge of Google Sheets and MS Excel.
• Good communication, coordination, and follow-up skills.
• Strong organizational skills and attention to detail.
• Problem-solving ability and effective task management.
• Comfort working in a fast-paced operational environment.

Candidate Profile

Freshers may apply. Candidates with experience in sales coordination, operations, documentation, or automobile-related processes may be preferred. The candidate should be proactive, responsible, and comfortable communicating with dealers and sellers.