Operations Executive

Elite Talkers; New Delhi; On-site; INR 254,000 - 304,000; Part time

Job summary

Elite Talkers is hiring a part-time Operations Support to manage Zoom classes from Shalimar Bagh, Delhi. You will set up sessions, coordinate trainers and share updates via WhatsApp. You will respond to routine questions and help with recordings, templates and schedules.

The role requires good English, basic Canva skills, and the ability to handle multiple tasks and tools with a proactive attitude. Training and remote work elements may be included as needed.

Qualifications

• Good spoken and written English is essential.
• Comfortable using computers and learning new software/tools.
• Basic understanding of Zoom, WhatsApp, Google Drive/Docs/Sheets, email, etc.
• Basic Canva knowledge is preferred but training can be provided.
• Responsible, organized and able to handle multiple tasks at the same time.
• Good communication and coordination skills.

Responsibilities

• Manage and monitor multiple Zoom classes simultaneously.
• Create, start and coordinate Zoom sessions as per the class schedule.
• Coordinate with trainers to ensure sessions start and run smoothly.
• Send class updates, reminders, links and announcements in WhatsApp groups.
• Respond to basic student queries during sessions and redirect more complex queries to the appropriate team member.
• Handle basic operational issues during live classes.
• Download, organize and upload class recordings.
• Perform basic Canva editing, such as updating class timetables and existing templates.
• Maintain class schedules and other basic operational records.
• Coordinate between students, trainers and the internal team.
• Assist with other small operational tasks whenever required.

Skills

English proficiency

Multi-tasking

Communication

Coordination

Reliable internet

Willing to learn

Tools

Zoom

Canva

WhatsApp

Google Drive/Docs/Sheets

Email

Job description

Role & responsibilities

Manage and monitor multiple Zoom classes simultaneously

• Create, start and coordinate Zoom sessions as per the class schedule
• Coordinate with trainers to ensure sessions start and run smoothly
• Send class updates, reminders, links and announcements in WhatsApp groups
• Respond to basic student queries during sessions and redirect more complex queries to the appropriate team member
• Handle basic operational issues that may arise during live classes
• Download, organize and upload class recordings
• Perform basic Canva editing, such as updating class timetables and existing templates
• Maintain class schedules and other basic operational records
• Coordinate between students, trainers and the internal team
• Assist with other small operational tasks whenever required

Preferred candidate profile

• Good spoken and written English is essential
• Comfortable using computers and learning new software/tools
• Basic understanding of Zoom, WhatsApp, Google Drive/Docs/Sheets, email, etc.
• Basic Canva knowledge is preferred but not mandatory training can be provided
• Responsible, organized and able to handle multiple tasks at the same time
• Good communication and coordination skills
• Should be available consistently during 3 PM – 11 PM
• Flexible and willing to learn different operational tasks
• Should have a reliable internet/Wi-Fi connection at home
• Having a personal laptop is preferred
• Comfortable handling occasional work from home related to recordings or session operations when required

Salary: 25,000/month
Probation: 1 Month
Location: Shalimar Bagh, Delhi
Timing: 3:00 PM – 11:00 PM