Administration Executive

Unleash Minds Llp; Mumbai Suburban; On-site; INR 223,000 - 335,000; Full time

Job summary

Unleash Minds Llp in Mumbai seeks a reliable, organized female to support daily coaching business operations, client communications, and coordination. You will handle registrations, follow-ups and maintain records from Kandivali East.

The role requires strong Hindi and English communication, proficiency with Excel/Google Sheets, and a proactive, detail-oriented mindset. This is an on-site role with weekend work.

Qualifications

• Graduate preferred.
• Strong Hindi and English communication.
• Experience in administration, coordination or telecalling preferred.
• Proactive, organized and detail-oriented.

Responsibilities

• Call and follow up with participants, clients and potential clients regularly.
• Manage WhatsApp communication and client interactions.
• Share reminders and updates regarding programs and sessions.
• Maintain registrations, databases and internal trackers.
• Coordinate Zoom sessions, schedules and program logistics.
• Update Google Sheets and operational data; ensure accuracy.

Skills

Communication skills

Hindi language

English language

Telecalling

Client handling

Follow-up

Organized

Education

Graduate

Tools

Excel

Google Sheets

Job description

We are looking for a reliable, responsible and people-oriented female to support the daily operations of our coaching business while managing client communication, follow-ups and coordination.

Working Days: 6 Days (Weekends Working)

Key Responsibilities Client Communication & Follow-ups

• * Call and follow up with participants, clients and potential clients regularly
• * Daily calling may exceed 150-200 calls at times
• * Manage WhatsApp communication and client interactions
• * Share reminders, updates and important information regarding programs and sessions
• * Build warm, professional and trusting relationships with clients
• * Ensure no lead or client is missed in the follow-up process

Business Operations & Coordination

• * Manage registrations, databases and internal trackers
• * Maintain accurate client records and program progress updates
• * Coordinate Zoom sessions, workshops and schedules
• * Update Google Sheets and maintain operational data
• * Coordinate with internal team members for smooth execution of programs
• * Support day-to-day administrative and operational tasks

Who We're Looking For

• * Female candidates only
• * Graduate preferred
• * Strong communication skills in Hindi and English
• * Comfortable making regular follow-up calls and speaking with clients
• * Good WhatsApp communication skills
• * Basic knowledge of Excel and Google Sheets
• * Organized, detail-oriented and proactive
• * Prior experience in administration, coordination, customer support, Telecalling or client handling preferred

Ideal Personality Fit

• * Warm, positive and people-friendly
• * Responsible and dependable
• * Strong follow-up mindset
• * Able to manage multiple tasks efficiently
• * Takes ownership and completes work without constant supervision
• * Quick learner with a solution-oriented attitude
• * Comfortable working in a fast-paced environment

Work Details Location: Kandivali East, Mumbai (Work From Office)

Salary: 20,000 30,000 per month

Working Days: 6 Days (Weekends Working)

Immediate Joiners Preferred