Operations Executive

InstaSpaces Realtech Private Limited; India; Vor Ort; INR 300.000 - 600.000; Vollzeit

Zusammenfassung

Zohorecruit is seeking a documentation and client liaison professional in India to streamline the documentation workflow. You will act as the primary contact between clients and vendors, using CRM tools to automate processes and maintain an up-to-date booking database.

You will address client queries via calls and emails, provide regular status updates, and collaborate with internal teams to ensure timely service delivery.

Qualifikationen

• CRM proficiency and hands-on experience in managing client interactions.
• Ability to coordinate with clients and vendors to streamline documentation workflows.
• Strong written and oral communication skills for updates and queries.

Aufgaben

• Manage documentation and serve as the primary point of communication between clients and vendors to ensure a smooth documentation process.
• Utilize CRM software to automate workflows, manage client interactions, and maintain an up-to-date database of the booking process.
• Address and resolve client queries promptly via calls and emails, ensuring seamless support throughout the entire documentation process.
• Provide regular status updates to clients via email, enabling them to track progress effectively.
• Collaborate with internal departments to ensure timely and efficient service delivery.

Kenntnisse

CRM software

Client communication

Jobbeschreibung

1. Managing documentation and Serving as the primary point of communication between clients and vendors to ensure a smooth and efficient documentation process

2. Utilize CRM software to automate workflows, manage client interactions, and maintain an up-to-date database of the booking process

3. Address and resolve client queries promptly via calls and emails, ensuring seamless support throughout the entire documentation process

4. Provide regular status updates to clients via email, enabling them to track progress effectively

5. Collaborate with internal departments to ensure timely and efficient service delivery