Operations Executive

EwritingChamps; New Delhi; On-site; INR 350,000 - 650,000; Full time

Job summary

EwritingChamps in India is seeking a proactive operations specialist to manage client relationships, follow up with customers, and ensure timely lead conversion. The role involves coordinating with teams to implement SOPs, optimize resources, and support central operations for smooth project execution.

The position requires coordinating with the legal team on contracts and documentation, ensuring timely and compliant processing across clients and projects.

Responsibilities

• Follow-up with customers - Client Relationship Management, Handling calls, collecting and updating the database.
• Be responsible for timeliness, lead conversion and team management.
• Help set up SOPs in place and ensure that they are being implemented at all levels
• Assist in resource allocation and optimization
• Assist in ensuring that the central operations are running smoothly and efficiently
• Assist with the client contracts/legal documentation of the projects & clients
• Liaise with the legal department to ensure the smooth and timely execution of the documentation

Job description

• Follow-up with customers - Client Relationship Management, Handling calls, collecting and updating the database.
• Be responsible for timeliness, lead conversion and team management.
• Help set up SOPs in place and ensure that they are being implemented at all levels
• Assist in resource allocation and optimization
• Assist in ensuring that the central operations are running smoothly and efficiently
• Assist with the client contracts/legal documentation of the projects & clients
• Liaise with the legal department to ensure the smooth and timely execution of the documentation

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.