Operations Executive

Yagytech; Hyderabad, Pune District; On-site; INR 201,000 - 357,000; Full time

Job summary

DeskDyne is seeking an Operations Executive to manage day-to-day cafeteria services at a corporate site in Pune/Hyderabad. The role requires coordinating food service, vendors and on-site staff to ensure smooth breakfast, lunch and snack service.

You will handle app-based ordering, resolve on-site issues, maintain hygiene and reporting, and work closely with client administration and facilities teams to uphold service standards.

Qualifications

• Graduate in any discipline; hospitality or operations education preferred.
• 1 to 3 years in cafeteria, food services, facility management, hospitality or similar site operations preferred.
• Confident communication, customer service and vendor coordination skills.
• Basic Excel / Google Sheets skills and comfort with mobile applications.
• Proactive attitude, punctuality and ability to work independently on-site.

Responsibilities

• Manage daily cafeteria readiness and meal service for breakfast, lunch and snacks.
• Ensure timely food availability and orderly service during peak hours.
• Monitor cleanliness, food presentation, hygiene and agreed service standards.
• Coordinate schedules, stock availability and service requirements with vendors and kitchen partners.
• Follow up on late deliveries, missing items and recurring service issues.
• Document vendor concerns and escalation unresolved issues.
• Be the on-site point of contact for cafeteria queries and concerns.
• Resolve employee complaints professionally and communicate updates.
• Work closely with client administration and facility teams.
• Help employees register, navigate menus and place orders on the DeskDyne app.
• Monitor order-related issues and coordinate prompt resolution with vendors and support teams.
• Encourage app adoption and communicate recurring technical issues.
• Maintain accurate daily sales, orders, issue and vendor performance reports.
• Track complaints and resolutions; send operational updates to the manager.
• Identify recurring issues and propose practical improvements.

Skills

Confident communication

Customer service

Vendor coordination

Basic Excel/Sheets

On-site independence

Proactive attitude

Education

Graduate in any discipline; hospitality or operations preferred

Job description

Job description

Job Title: Operations Executive

Company: DeskDyne
Location: 100% On-site at assigned corporate client ( Pune, Hyderabad)
Experience: 1 To 3 Years
Employment Type: Full-time

About DeskDyne (A Unit of Yagy Tech Pvt Ltd)

DeskDyne is a technology-enabled corporate cafeteria management platform supporting employee food ordering, vendor

management, subsidies, billing, feedback and operational reporting. We are seeking a proactive Operations Executive to

manage day-to-day cafeteria service at a corporate client site.

Role & Responsibilities

Daily Cafeteria Operations

• Manage daily cafeteria readiness and meal service for breakfast, lunch and snacks.
• Ensure timely food availability and orderly service during peak hours.
• Monitor cleanliness, food presentation, hygiene and agreed service standards.

Vendor Management

• Coordinate schedules, stock availability and service requirements with vendors and kitchen partners.
• Follow up on late deliveries, missing items and recurring service issues.
• Document vendor concerns and escalation unresolved issues.

Client &Employee Coordination

• Be the on-site point of contact for cafeteria queries and concerns.
• Resolve employee complaints professionally and communicate updates.
• Work closely with client administration and facility teams.

DeskDyne App & Order Support

• Help employees register, navigate menus and place orders on the DeskDyne app.
• Monitor order-related issues and coordinate prompt resolution with vendors and support teams.
• Encourage app adoption and communicate recurring technical issues.

Reporting & Documentation

• Maintain accurate daily sales, orders, issue and vendor performance reports.
• Track complaints and resolutions; send operational updates to the manager.
• Identify recurring issues and propose practical improvements.

Required Skills & Qualifications

• Graduate in any discipline; hospitality or operations education preferred.
• 1 to 3 years in cafeteria, food services, facility management, hospitality or similar site operations preferred.
• Confident communication, customer service and vendor coordination skills.
• Basic Excel / Google Sheets skills and comfort with mobile applications.
• Proactive attitude, punctuality and ability to work independently on-site.