Sr Executive Cafeteria services

Jones Lang LaSalle (JLL); Gurugram District; On-site; INR 480,000 - 720,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Gurugram (On-site) is seeking a Cafeteria Sr. Executive to oversee daily cafeteria operations, ensure high-quality food services, hygiene, and customer satisfaction.

You will supervise cafeteria staff, coordinate with vendors, and drive improvements in dining experiences for employees during a 48-hour weekly schedule. The role emphasizes maintaining food safety, managing inventory and costs, and supporting special events and employee engagement activities within the

Qualifications

• Experience in managing cafeteria operations and staff.
• Strong vendor coordination and service level management.
• Knowledge of food safety standards and hygiene practices.
• Proven ability to optimize costs and inventory in a food service setting.

Responsibilities

• Manage end-to-end cafeteria operations, including meals, snacks, beverages, and events.
• Coordinate with vendors, caterers, and service partners to meet service levels.
• Ensure compliance with food safety, hygiene, and storage standards.

Skills

Cafeteria management

Vendor coordination

Hygiene compliance

Team leadership

Customer experience

Job description

Job Summary

The Cafeteria Sr. executive is responsible for managing the overall cafeteria operations, ensuring high-quality food services, hygiene standards, customer satisfaction, vendor coordination, and smooth daily operations. The role involves managing cafeteria staff, monitoring service quality, ensuring compliance with food safety standards, and continuously improving the employee dining experience.

Responsibilities

Cafeteria Operations Management

• Manage end-to-end cafeteria operations, including breakfast, lunch, snacks, beverages, and special events.
• Ensure smooth daily operations with effective planning and coordination of resources.
• Monitor food quality, taste, presentation, and service standards.
• Ensure adequate availability of food, beverages, and consumables during operating hours.
• Handle operational issues and ensure timely resolution.

Vendor Service Management

• Coordinate with food vendors, caterers, and service partners to ensure compliance with agreed service levels.
• Monitor vendor performance, service quality, and adherence to contractual requirements.
• Conduct regular review meetings with vendors and drive improvement initiatives.
• Manage inventory, food supplies, and consumable requirements.

Food Safety Hygiene Compliance

• Ensure compliance with food safety standards, hygiene practices, and statutory requirements.
• Conduct regular inspections of kitchen, dining areas, and storage facilities.
• Ensure proper food handling, storage, and waste disposal practices.
• Maintain records related to audits, inspections, and compliance requirements.

Team Management

• Supervise cafeteria staff, including service associates, housekeeping personnel, and support teams.
• Allocate duties and ensure effective manpower utilization.
• Train team members on hygiene, safety, customer service, and operational standards.
• Monitor staff performance and maintain discipline.

Customer Experience Management

• Ensure a positive dining experience for employees and visitors.
• Collect employee feedback and implement service improvements.
• Address customer concerns and complaints promptly.
• Support special events, employee engagement activities, and corporate gatherings.

Cost Inventory Management

• Monitor cafeteria expenses and support cost optimization initiatives.
• Control food wastage and improve resource utilization.
• Maintain inventory levels and ensure timely replenishment of supplies.
• Support budget planning and cost tracking.

Location: On-site - Gurugram

Scheduled Weekly Hours: 48