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Flexiple partners with a global logistics leader to staff an India despatch and tracking centre. You will log shipments, update vendor confirmations, and flag anomalies before stand-up.
The role emphasizes clear English communication, reliable data entry, and following up with vendors by phone and email, with a remote-ready setup for suitable candidates. Ideal candidates have 0–3 years in operations/back-office roles and are comfortable with Excel/Sheets.
A global logistics leader is building its India despatch and tracking centre, and has partnered with Flexiple to fill this seat on the team. The centre runs on volume: shipments booked, exceptions flagged, vendor confirmations chased, and a dashboard that has to be right before the morning stand-up. This is where a lot of operations careers start, and it's built that way on purpose.
You'll spend your day inside the order-management and tracking systems - logging shipment data, updating statuses as vendors confirm pickups and deliveries, and flagging anything that looks off before it becomes an escalation. You'll follow up with transporters and warehouse partners on the phone and over email, keep trackers current for the ops manager, and learn the handful of recurring exceptions (a missed pickup window, a mismatched invoice, a delayed POD) well enough to spot them early. Flexiple is the managed marketplace behind this hire - it places candidates into teams like this one across India.
What we need: 0 to 3 years of work experience, comfortable in Excel or Google Sheets, methodical enough to not let small errors slide, and able to write a clear status update without prompting. Prior exposure to logistics, dispatch, or a similar high-volume back-office isn't required but helps you get up to speed faster.