Operations Executive

SMG Storage; Sector 10; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Fixed salary with performance-based-in

Growth opportunities

Learning exposure across operations

Friendly and supportive work culture

Job summary

SMG Storage in Uttar Pradesh is seeking an Operations Coordinator to manage daily storage and relocation orders, coordinating with customers, warehouse teams and vendors to ensure timely service. You will track inventory, prepare MIS reports in Excel, and handle inquiries, while maintaining documentation and cross-functional collaboration.

The role offers growth within a fast-scaling company and learning exposure across operations, vendor management and customer experience, with a friendly,

Qualifications

• Any graduate (B.Com, BBA or similar preferred).
• 1-4 years of experience in operations, logistics, warehousing or back-office coordination.
• Good working knowledge of MS Excel and basic MIS reporting.
• Strong communication in English and Hindi.
• Good coordination, follow-up and problem-solving skills.
• Comfortable managing multiple tasks and meeting deadlines.
• Experience in self-storage, packers and movers or logistics is a plus.

Responsibilities

• Coordinate daily storage and relocation orders from booking to delivery.
• Schedule pickups, deliveries and move-outs with customers, warehouse teams and vendors.
• Track inventory and storage units; keep records accurate and updated.
• Manage and follow up with transport and packing vendors to ensure timely service.
• Handle customer queries and complaints promptly.
• Prepare daily and weekly MIS reports in Excel.
• Maintain invoices, work orders and agreements.
• Coordinate with sales, accounts and customer support teams.
• Suggest improvements to optimize operations.

Skills

MS Excel

MIS reporting

English communication

Hindi communication

Coordination

Education

Any graduate (B.Com, BBA or similar)

Job description

Role & responsibilities

• Coordinate daily operations for storage and relocation orders, from booking to delivery
• Schedule pickups, deliveries and move-outs with customers, warehouse teams and vendors
• Track inventory and storage units, and keep records accurate and updated
• Manage and follow up with transport and packing vendors to ensure timely service
• Handle customer queries and complaints, and resolve them promptly
• Prepare daily and weekly MIS reports in Excel
• Maintain documentation such as invoices, work orders and agreements
• Coordinate with sales, accounts and customer support teams
• Suggest improvements to make operations smoother

Preferred candidate profile

• Any graduate (B.Com, BBA or similar preferred)
• 1-4 years of experience in operations, logistics, warehousing or back-office coordination
• Good working knowledge of MS Excel and basic MIS reporting
• Strong communication in English and Hindi
• Good coordination, follow-up and problem-solving skills
• Comfortable managing multiple tasks and meeting deadlines
• Experience in self-storage, packers and movers or logistics is a plus

Perks and benefits

• Fixed salary with performance-based incentives
• Opportunity to grow with a fast-scaling company
• Learning exposure across operations, vendor management and customer experience
• Friendly and supportive work culture