Operations Coordinator

National Logistics; Kerala; Remote; INR 391,000 - 446,000; Full time

Job summary

National Logistics, a trusted freight carrier, seeks an Operations Coordinator for a fully remote role based in India. You will oversee daily operations, coordinate logistics, and ensure clear communication between clients and drivers.

Responsibilities include scheduling, admin support, and addressing inquiries to uphold performance standards. Qualified candidates have strong communication, logistics software experience, and a degree in business or supply chain.

Qualifications

• Strong communication and customer service with clients, team members, and drivers.
• Proficient in operations management and analytical skills to improve processes.
• Experience in administrative assistance for schedules, records, and data entry.
• Organizational and problem-solving skills in a fast-paced setting.
• Experience with logistics software is a plus.
• Bachelor's degree in Business Administration or related field preferred.
• Experience in logistics/transportation/operations is desirable.

Responsibilities

• Oversee daily operations and coordinate logistics.
• Ensure seamless communication between clients and drivers.
• Manage schedules and provide administrative support.
• Address customer inquiries and support operational management.

Skills

Communication

Customer Service

Operations Management

Data Entry

Scheduling

Problem Solving

Logistics Software

Education

Bachelor's in Business Admin

Supply Chain Management

Tools

Logistics Software

Job description

Company Description

National Logistics is an accredited freight carrier dedicated to providing top-tier freight moving services nationwide. Known for our reliability, we collaborate with some of the best truckers in the country to ensure safe and efficient transportation solutions. Our fleet features modern sleepers and day cabs, reflecting our commitment to safety and performance. We take pride in delivering exceptional logistics services tailored to meet client needs.

Role Description

This is a full-time, remote role based in India, for an Operations Coordinator. The Operations Coordinator will oversee daily operations, coordinate logistics, and ensure seamless communication between clients and drivers. Responsibilities include managing schedules, providing administrative assistance, addressing customer inquiries, and supporting operational management to uphold performance standards.

Qualifications

• Strong Communication and Customer Service skills to effectively interact with clients, team members, and drivers
• Proficiency in Operations Management and Analytical Skills to improve processes and ensure operational efficiency
• Experience in Administrative Assistance for managing schedules, maintaining records, and performing data entry tasks
• Organizational and problem-solving skills with the ability to multitask in a fast-paced environment
• Proficiency in using logistics software or tools is a plus
• Bachelor's degree in Business Administration, Supply Chain Management, or related field preferred
• Previous experience in logistics, transportation, or operations is highly desirable

We offer a monthly remuneration of ₹35-40K commensurate with skills and experience.