Operational Manager/ F&B Manager

Ramee Group Of Hotels; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Ramee Group Of Hotels in Bengaluru seeks an Operations Manager responsible for overseeing front desk, housekeeping and F&B, and coordinating events to ensure seamless service.

You will develop strategies to boost efficiency, manage budgets and forecasts, train staff, analyze guest feedback, and drive overall guest satisfaction across all departments. This role requires strong leadership and a hands-on approach to daily hotel operations.

Responsibilities

• Oversee the overall operation of the hotel, including front desk, housekeeping, and food and beverage services.
• Develop and implement strategies to enhance operational efficiency and customer satisfaction.
• Manage budgets, forecasts, and financial reports to ensure optimal resource allocation.
• Supervise and train staff members to achieve high levels of performance and customer service standards.
• Coordinate with various departments to ensure seamless execution of events and activities.
• Analyze customer feedback and implement changes to improve guest experiences.

Job description

• Oversee the overall operation of the hotel, including front desk, housekeeping, and food and beverage services.
• Develop and implement strategies to enhance operational efficiency and customer satisfaction.
• Manage budgets, forecasts, and financial reports to ensure optimal resource allocation.
• Supervise and train staff members to achieve high levels of performance and customer service standards.
• Coordinate with various departments to ensure seamless execution of events and activities.
• Analyze customer feedback and implement changes to improve guest experiences.