Operation Lead

Livspace; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Livspace is seeking an Operations Lead to own end-to-end project execution with a focus on quality and timelines. You will act as the primary client contact, ensuring regular updates and a smooth experience, while coordinating with manpower agencies for timely resource allocation.

Responsibilities include leading installation teams, mentoring a high-performing operations group, and ensuring adherence to SOPs and quality standards to deliver exceptional interiors projects.

Qualifications

• Minimum 2+ years of experience in interior fit-out (residential/corporate).
• Strong understanding of project management fundamentals.
• Excellent communication and stakeholder management skills.
• Proficiency in AutoCAD, MS Excel/Google Sheets, MS Word.

Responsibilities

• Take complete ownership of project execution from start to finish.
• Engage with clients and provide regular project updates (planned / ongoing / upcoming activities).
• Coordinate with manpower agencies to ensure timely resource allocation.
• Prepare and share Weekly Progress Reports (WPRs).
• Lead and guide installation teams to execute work as per design plans.
• Work closely with cross-functional teams to ensure high-quality execution and customer experience.
• Hire, mentor, and build a high-performing operations team.
• Ensure strict adherence to processes, SOPs, and quality standards.

Skills

Project management

Stakeholder management

Communication skills

Leadership

Tools

AutoCAD

MS Excel

Google Sheets

MS Word

Job description

Founded in 2014, Livspace is created to simplify the fragmented home interiors journey for homeowners. What began as a solution to challenges like finding reliable designers, coordinating vendors, and ensuring quality and fair pricing has grown into one of the most trusted platforms for end-to-end home interior design and renovation.Today, with 120,000+ homes delivered and 2,000+ designers, Livspace stands at the intersection of design, technology, and execution excellence. We are building not just beautiful homes, but a new category of consumer experience in India.If you’re excited about building the future of home interiors and want to grow with one of the fastest-growing brands, this is your opportunity to step in and make an impact with Livspace.

Role: Operations Lead (Ops + Client Handling)Own end-to-end project execution with a focus on quality and timelines.Act as the primary client contact, ensuring regular updates and a smooth experience. Drive stakeholder alignment and issue resolution to ensure successful project completion.

What You’ll Own

• Take complete ownership of project execution from start to finish.
• Engage with clients and provide regular project updates (planned / ongoing / upcoming activities).
• Coordinate with manpower agencies to ensure timely resource allocation.
• Prepare and share Weekly Progress Reports (WPRs).
• Lead and guide installation teams to execute work as per design plans.
• Work closely with cross-functional teams to ensure high-quality execution and customer experience.
• Hire, mentor, and build a high-performing operations team.
• Ensure strict adherence to processes, SOPs, and quality standards.

Skills & Experience.

• Minimum 2+ years of experience in interior fit-out (residential/corporate).
• Strong understanding of project management fundamentals.
• Excellent communication and stakeholder management skills.
• Proficiency in AutoCAD, MS Excel/Google Sheets, MS Word.