Opening For L1 Data Center Operation Engineer at Mumbai

Sify; Mumbai; On-site; INR 400,000 - 520,000; Full time

Job summary

Sify Technologies Limited is seeking an L1 Data Center Engineer to perform day-to-day operations in the Mumbai data center. You will handle preventive maintenance, cabling, and console access for network and server devices, with first‑level troubleshooting and coordination for incidents within a BFSI DC environment.

The role requires 1–3 years in DC/IT infra, a Diploma/BE/BTech in Electronics/IT/CS, and knowledge of ITSM tools. CCNA preferred; shifts are rotational, and on-site work is expected.

Qualifications

• Diploma/BE/BTech in Electronics/IT/CS required.
• CCNA certification preferred or equivalent networking knowledge.
• 1–3 years of data center/IT infra operations experience, BFSI or managed services preferred.

Responsibilities

• Perform preventive and scheduled maintenance for network, server, and storage devices.
• Handle rack mounting, de-racking, and patch cabling for DC equipment.
• Provide console access to remote teams for troubleshooting or configuration support.
• Monitor power, temperature, and connectivity; escalate anomalies per process.
• Log and track incidents via ITSM tools (ServiceNow/Remedy).
• Perform first-level checks and coordinate with Level 2/3 or OEMs for resolution.
• Maintain asset and inventory records of equipment and cabling layouts.
• Assist in change management activities including patching and upgrades.
• Ensure BFSI data center security and compliance standards are followed.
• Participate in audits and maintain documentation for operations.

Skills

Network fundamentals

ITSM tools

Rack mounting & cabling

Communication skills

Shift coordination

Education

Diploma / BE / BTech in Electronics / IT / CS

Tools

ServiceNow

Remedy

Monitoring tools

Job description

Greetings from Sify Technologies!

About Sify

Sify is the largest ICT service provider, systems integrator, and all-in-one network solutions company on the Indian subcontinent. Weve also expanded to the United States, with headquarters in the heart of Californias Silicon Valley.

Over 10000 businesses have become Sify customers. We also partner with other major network operators to deliver global network solutions.

We have an opening for L1 Data Center Engineer at Mumbai

Location - Mumbai

Job Title: Data Center Engineer Level 1

Department: IT Infrastructure / Data Center Operations

Location: [Specify – e.g., Onsite Bank Data Center / Regional DC]

Industry: BFSI (Banking, Financial Services & Insurance)

Role Summary:

The Level 1 Data Center Engineer will be responsible for performing day-to-day data center operational activities, including preventive maintenance, physical installation, cabling, and providing console access for network and server devices. The role involves first-level troubleshooting and coordination for incidents related to hardware, network interfaces, and device connectivity within the BFSI data center environment.

Key Responsibilities:

• Perform preventive and scheduled maintenance activities for network, server, and storage devices as per the maintenance calendar.
• Handle rack mounting, de-racking, and patch cabling for routers, switches, firewalls, servers, and other DC equipment.
• Provide console access to remote teams for troubleshooting or configuration support.
• Monitor DC environment parameters such as power, temperature, and connectivity; elevate anomalies as per process.
• Work on incident and task tickets related to device down, link down, or interface issues through ITSM tools (ServiceNow / Remedy / etc.).
• Perform first-level checks and troubleshooting for devices and coordinate with Level 2/3 teams or OEMs for resolution.
• Maintain asset and inventory records of all equipment, patch panels, and cabling layouts.
• Support during change management activities, including patching, upgrades, and configuration updates.
• Ensure compliance with BFSI data center security and operational standards.
• Participate in regular audits and maintain proper documentation for all operational activities.

Required Skills & Qualifications:

• Education: Diploma / B.E. / B.Tech in Electronics, IT, or Computer Science.
• Certifications: Basic CCNA certification (preferred) or equivalent networking knowledge.
• Experience: 1–3 years of experience in Data Center or IT Infrastructure operations, preferably in BFSI or managed services environment.
• Technical Skills:
  • Knowledge of network fundamentals (LAN/WAN, VLANs, IP addressing).
  • Experience in physical infrastructure handling – rack mounting, cabling, labeling, and documentation.
  • Familiarity with ITSM ticketing tools.
  • Basic understanding of server, storage, and power systems in data centers.
• Soft Skills:
  • Strong communication and coordination skills.
  • Ability to follow process and adhere to SLA timelines.
  • Willingness to work in rotational shifts and during planned maintenance windows.

Reporting To: Data Center Operations Manager / Service Operations Lead

Work Environment:

• Onsite presence at Bank Data Center(s).
• Coordination with Network, Server, and OEM vendor teams.
• Strict adherence to BFSI compliance and security protocols.

Best Regards,

Gopikumar M

Human Resources

M: 9884091504

E: [e-mail]

SIFY Technologies Limited

Tidel Park, 2nd Floor ,4 Rajiv Gandhi Salai, Taramani

Chennai : 600 113