L1 DC Engineer

Zoho; Chennai District, Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

ZYBISYS CONSULTING SERVICES LLP in Chennai is seeking a Data Center Engineer – L1 to support day-to-day operations of the data center environment. You will monitor infrastructure, perform basic troubleshooting, support hardware installations, and ensure uptime of servers and network devices.

The role requires foundational knowledge of data center operations, networking, and system monitoring, with hands-on work on rack and stack activities, cabling, server mounting, and collaboration with L2/L3

Qualifications

• Bachelor’s degree in Computer Science / Information Technology / Electronics or related field.
• Diploma in IT / Networking / Hardware is preferred.
• Certifications such as CompTIA Network+, CompTIA A+, RHCSA are desirable.

Responsibilities

• Monitor data center infrastructure, servers, and network devices using monitoring tools.
• Perform first-level troubleshooting for hardware, network, and connectivity issues.
• Escalate incidents to L2/L3 teams as per defined escalation matrix.
• Assist in rack and stack activities including server installation, cabling, and labeling.
• Perform routine health checks of servers, storage, and network equipment.
• Maintain documentation of incidents, configurations, and maintenance activities.
• Support patching, upgrades, and preventive maintenance activities.
• Ensure data center access control and security compliance.
• Monitor power, cooling, and environmental conditions in the data center.
• Coordinate with vendors for hardware replacement and support activities.

Skills

Data center operations

Networking basics

Server troubleshooting

Cable management

Documentation

Education

Bachelor’s degree in Computer Science / Information Technology / Electronics

Diploma in IT / Networking / Hardware

CompTIA Network+

CompTIA A+

RHCSA

Tools

Monitoring tools

Ticketing systems

iLO / iDRAC / IPMI

VMware vSphere / Hyper-V

Job description

ZYBISYS CONSULTING SERVICES LLP | Full time

Chennai & Mumbai, India

We are looking for a Data Center Engineer – L1 to support day-to-day operations of the data
center environment.

The role involves monitoring infrastructure, performing basic
troubleshooting, supporting hardware installations, and ensuring uptime of servers and
network devices. The ideal candidate should have foundational knowledge of data center
operations, networking, and system monitoring.

Key Responsibilities

Monitor data center infrastructure, servers, and network devices using monitoring
tools.

Perform first-level troubleshooting for hardware, network, and connectivity issues.

Escalate incidents to L2/L3 teams as per defined escalation matrix.

Assist in rack and stack activities including server installation, cabling, and labeling.

Perform routine health checks of servers, storage, and network equipment.

Maintain documentation of incidents, configurations, and maintenance activities.

Support patching, upgrades, and preventive maintenance activities.

Ensure data center access control and security compliance.

Monitor power, cooling, and environmental conditions in the data center.

Coordinate with vendors for hardware replacement and support activities.

Requirements

Technical Expertise

Basic understanding of Data Center Infrastructure (rack, stack, cabling, power
distribution, cooling systems).

Knowledge of server hardware components such as CPU, RAM, RAID, storage drives,
and motherboard troubleshooting.

Familiarity with operating systems installation and basic administration (Windows /
Basic networking knowledge including IP addressing, subnetting, VLANs, DNS, DHCP,
and TCP/IP protocols.

Understanding of structured cabling and fiber connectivity in a data center

Experience with hardware installation, server mounting, and cable management.

Basic exposure to monitoring tools and ticketing systems for incident management. Ability to perform initial troubleshooting of servers, network devices, and connectivity
issues.

Basic knowledge of data backup and storage concepts.

Understanding of data center safety, security, and access control procedures.

Exposure to remote management tools (iLO / iDRAC / IPMI) is an added advantage.

Basic understanding of virtualization technologies such as VMware vSphere or
Microsoft Hyper-V.

Required Qualifications

Bachelor’s degree in Computer Science / Information Technology / Electronics / related
field

Diploma in IT / Networking / Hardware

Basic certification in Networking or Infrastructure such as:

CompTIA Network+

CompTIA A+

Red Hat Certified System Administrator (RHCSA)