Opening For field engineer at Bangalore Salary 21 k TH 2 Wheeler Comp

Aforeserve; Nelamangala; On-site; INR 300,000 - 420,000; Full time

Job summary

Aforeserve in Bangalore seeks a Desktop Support Engineer to maintain desktops, printers, CCTV and network systems across stores. You will install, configure, and troubleshoot Windows and Ubuntu, handle on-site visits, and coordinate with hardware vendors for support.

The role requires 1 year of experience, willingness to travel, and strong troubleshooting skills using remote tools and ticketing systems to resolve issues promptly.

Qualifications

• Proficient in Windows OS and Ubuntu installation/troubleshooting
• Strong networking basics: TCP/IP, DNS, DHCP
• Experience with routers and switches configuration
• Proven ability to troubleshoot with remote support tools and ticketing systems
• Ability to work independently with minimal supervision
• Willingness to travel to store locations for support and setup

Responsibilities

• Provide desktop support for desktops, printer config and network-related issues
• Troubleshoot and resolve Windows and Ubuntu issues
• Install, configure, and maintain operating systems (Windows & Linux/Ubuntu)
• Manage and troubleshoot network infrastructure including routers, switches, and connectivity issues
• Configure and maintain network printers and CCTV systems
• Perform remote troubleshooting and provide timely resolutions; visit stores for on-site support when needed
• Handle new store IT setup including system installation, network setup, printers, and CCTV configuration
• Monitor system performance and uptime across locations; document issues and resolutions; coordinate with vendors for hardware support

Skills

Windows OS

Ubuntu

Networking fundamentals

Routers & switches

Remote support tools

Ticketing systems

Independent work

Willingness to travel

Job description

Job Title: Desktop Support Engineer

Location: Bangalore

Experience: 1 Year

Key Responsibilities

• Provide support for desktops issue, Printer Config and network-related issues.
• Troubleshoot and resolve complex technical issues in Windows and Ubuntu

systems.

• Install, configure, and maintain operating systems (Windows & Linux/Ubuntu).
• Manage and troubleshoot network infrastructure including routers, switches, and

connectivity issues.

• Configure and maintain network printers, shared printers, and resolve printing

issues.

• Install, configure, and troubleshoot CCTV systems and surveillance devices with

support from Vendors.

• Perform remote troubleshooting and provide timely resolutions.
• Visit stores/branch locations for on-site support when issues cannot be resolved

remotely.

• Handle new store IT setup, including system installation, network setup, printers,

and CCTV configuration.

• Monitor system performance and ensure uptime across locations.
• Maintain documentation of issues, resolutions, and configurations.
• Coordinate with vendors for hardware support and replacements.

Required Skills & Qualifications

• Strong experience in:
• Windows OS
• Ubuntu/Install & Troubleshooting
• Networking fundamentals (TCP/IP, DNS, DHCP)
• Routers and switches configurations.
• Good troubleshooting and analytical skills to resolve the issues.
• Experience with remote support tools and ticketing systems.
• Ability to work independently with minimal supervision
• Willingness to travel to store locations for support and setup

Additional Requirements

• Must be flexible for field support and travel and should have 2-wheeler
• Ability to handle end-to-end IT setup for new stores independently
• Good communication and coordination skills
• Time management and ability to handle multiple tasks
• Self-motivated and responsible