On-Site Support Engineer (Field Services...

PeopleStrong; Coimbatore District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

PeopleStrong is seeking an On-Site Support Engineer (Field Services) to serve as the primary link between the customer's production floor and internal manufacturing systems in Coimbatore. The role involves installation, periodic calibration, and continuous process improvements for high-precision fixtures used in electronics manufacturing.

The candidate should have 4–7 years of field support experience and a B.E./B.Tech or Diploma in Mechatronics, Electrical, or Mechanical Engineering, with

Qualifications

• Bachelor of Technology (BTech) or Diploma in Mechatronics, Electrical, or Mechanical Engineering.
• 4-7 years in field support, commissioning, or quality/process engineering for automated fixtures.

Responsibilities

• Provide periodic feedback to the internal Manufacturing Unit to improve DFM/DFA.
• Execute periodic calibration schedules and validate fixture geometry using CMM/3D scanners and laser trackers.
• Act as a bridge to the Internal Manufacturing Unit, suppliers, and sub-contractors to expedite spare parts or design modifications.
• Maintain professional communication with customer engineering heads and ensure closure of audit points.

Skills

Communication

Analytical skills

CAD Modeling

CAD Tools

PLC

Education

B.E./B.Tech/Diploma

Tools

Delta/Siemens/Mitsubishi PLC

Job description

On-Site Support Engineer (Field Services...

LNT/-SE-S/1715284

• DEIC-L&T Precision Engineering & Systems IC
• Coimbatore Campus

Posted On 23 Jul 2026

End Date 19 Jan 2027

Required Experience 4 - 7 years

Skills

Knowledge & Posting Location

Communication Analytical skills CAD Modeling CAD Tools PLC

Bachelor of Technology (BTech)

Job Description

POSITION SUMMARY

The On-Site Support Engineer is the primary technical and liaison link between the customer's production floor and the internal manufacturing ecosystem. This role requires an agile, solution-oriented professional responsible for the installation, periodic calibration, and continuous process improvement of high-precision Fixtures used in Electronic Gadget Manufacturing.

CORE RESPONSIBILITIES

1. Process Improvement & Feedback Loop

• DFM/DFA Feedback: Provide systematic periodic feedback to the internal Manufacturing Unit based on on-site performance data to improve Design for Manufacturing (DFM) and Assembly (DFA).
• Reliability Enhancement: Analyze recurring technical issues or component failures to suggest design or material changes, enhancing the long-term reliability of supplies.
• Root Cause Analysis (RCA): Document on-site "Lessons Learned" and collaborate with the production team to implement permanent corrective actions in the manufacturing process.

2. Periodic Calibration & Metrology

• Standardized Calibration: Execute periodic calibration schedules to ensure dimensional accuracy and repeatability
• Instrumentation: Proficiency in using CMM reports, 3D scanners, and laser trackers to validate fixture geometry against original design specifications.
• Ecosystem Coordination: Act as a high-speed bridge to the Internal Manufacturing Unit, suppliers, and sub-contractors to expedite spare parts or design modifications.
• Downtime Reduction: Drive the rapid identification and resolution of mechatronic failures to ensure "Zero Downtime" on the customer's production line.

4. Customer & Interpersonal Management

• Customer Interface: Maintain professional, transparent communication with customer engineering heads. Handle Customer Audits and ensure 100% closure of audit points.
• Agile Problem Solving: Provide "solution-oriented" support in challenging environments, performing quick mechanical or PLC adjustments as required.

TECHNICAL & SOFT SKILLS

1. Education & Experience

• Qualification: B.E. / B.Tech / Diploma in Mechatronics, Electrical, or Mechanical Engineering.
• Experience: 4-7 years in field support, commissioning, or quality/process engineering for automated fixtures.

2. Core Competencies

• Analytical Skills: Ability to translate field failures into technical process improvements for the manufacturing plant.
• Communication: Exceptional interpersonal skills to liaise effectively between sub-contractors, internal production units, and customer stakeholders.
• Technical Breadth: Proficiency in reading 3D CAD models, PLC logic (Delta/Siemens/Mitsubishi), and electrical/pneumatic schematics.
• Process Optimization: Number of design/process improvements implemented based on field feedback.
• Supply Reliability: Reduction in the frequency of "Repeat Issues" across new fixture batches.
• Calibration Compliance: 100% adherence to the periodic calibration schedule.
• Audit Success: Timely closure of all points raised during customer site inspections.